Strategic Contact Center Transformation Leader
Miratech
Miratech in New York is seeking a Contact Center Operations & Optimization Consultant to lead transformation initiatives. This strategic role emphasizes operational strategy over technical implementation, focusing on optimizing workforce and capability improvements. The ideal candidate possesses extensive experience in contact center operations, particularly with Genesys Cloud, and can translate operational needs into measurable outcomes. Competitive pay, remote work culture, and a commitment to social sustainability are offered. #J-18808-Ljbffr Miratech
Vacancy posted 2 days ago
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