Receptionist- Edmond Campus

This position is for our Edmond location: 2551 Market Street, Edmond, OK 73034. We are looking for individuals willing to be cross trained in multiple positions. Open availability required and customer service experience preferred. Puppy Paws business hours: 7am – 7pm. Several shift options are available. Responsibilities As a Receptionist: maintain excellent customer service and professional communication, attend to detail, accept instructions, maintain a positive attitude, cooperate and teamwork with all departments, follow Puppy Paws guidelines and core values. As a Doggie Daycare Attendant: be attentive, comfortable and confident with dogs, stand or walk for extended periods, lift up to 50 lbs, uphold safety guidelines, keep a clean environment, follow dress code. Requirements Uphold Puppy Paws Core Values: LOVE CARE EXCELLENCE Reliability and a consistent work ethic Excellent customer service and professional communication skills Maintain a positive attitude in all interactions with clients, pets and teammates Organizational skills Critical thinking and problem‑solving skills Strong verbal and written communication, good judgment, stress management Empathy toward clients and compassion toward pets Ability to work independently on assigned tasks and accept direction Available to work weekends and holidays Oversee and interact with dogs in group play (15‑20 dogs) Comfort and confidence with dogs Ensure dogs’ safety by following guidelines Maintain a clean work environment Follow dress code Lift up to 50 lbs Stand/ walk for extended periods Clear communication Passion for dogs and gentle touch Job Duties Receive and place calls to clients for scheduling Prioritize multiple tasks calmly and organizedly Maintain proper documentation in client and pet records Assist clients with instructions, information, invoices, and schedule future appointments Use PetExec computer systems to document and communicate Utilize standard office equipment Manage financial needs, maintain accurate balances, handle cash and credit, follow opening/closing procedures Give tours of the facility Work off‑site events Provide Nanny Concierge Services (pick‑up & deliveries) Work from a task list for duties Be attentive to the dogs Understand and operate within Puppy Paws Service Standards Follow playroom guidelines #J-18808-Ljbffr Paws With A Cause