Partnerships Manager

Job Description

Something Extraordinary Every Day™

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As our Partnerships Manager, you will deliver the Village partnership program by developing and activating partnerships that drive guest acquisition, destination awareness, and commercial performance. You will translate partnership priorities into effective partner activity, clear guest communications, and measurable outcomes across assigned partner categories or markets.

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What you will be doing

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Market & Partner Relationship Management

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• Building trusted relationships with partner contacts, agencies, and relevant internal stakeholders.

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• Maintaining market and partner plans with clear objectives, commitments, and timelines.

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• Identifying opportunities to strengthen destination visibility and increase guest acquisition.

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• Escalating risks, dependencies, and decisions early to protect delivery quality.

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• Acting as the main point of contact for cross-campus visitor opportunities and time-sensitive communication programs, working closely with partners at UBS Arena, the New York Islanders, and Belmont Park Racetrack.

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• Negotiating and closing partnership deals that support measurable commercial value and long-term market growth.

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Guest Acquisition & Campaign Execution

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• Delivering partnerships that support high-value international guest visits and engagement.

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• Coordinating campaigns with cross-functional partners to support timely and effective delivery.

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Commercial Performance Monitoring

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• Tracking market and partner performance to support timely action, stronger investment decisions, and measurable commercial contribution.

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• Monitoring agreed indicators across guest acquisition, visits, tax-free sales, engagement, and partner commitments.

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• Translating performance updates into clear insights for senior colleagues.

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• Identifying issues or opportunities that require action with partners or internal teams.

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• Maintaining accurate records to support reporting, planning, and performance review.

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Cross-Functional Collaboration

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• Ensuring allocated market and partnership activity is understood, adopted, and delivered consistently across relevant functions.

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• Aligning stakeholders around activation requirements, guest experience standards, and delivery dependencies while communicating progress, risks, and decisions with clarity and pace.

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• Supporting internal teams with the context needed to deliver partner commitments and build shared ownership for outcomes across functions.

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• Contributing practical market knowledge to wider planning and campaign discussions.

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What makes you special

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Every colleague is an entrepreneur at heart, and this drives our organizational culture, which values invention, innovation, and thoughtful risk-taking. To be successful with us, you’ll have:

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• Strategic partnerships experience: 5+ years of experience in strategic partnerships, business development, or partner management, with a proven track record of building and growing high-value relationships that drive business impact and long-term success.

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• Market and partner management: Experience managing commercial relationships, market activity, or partner programs in travel, tourism, destination marketing, hospitality, or related fields.

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• Activation delivery: Ability to translate market plans into coordinated campaigns and guest-facing initiatives.

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• Performance tracking: Confidence in monitoring KPIs and turning updates into practical insights.

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• Relationship quality: Ability to maintain trust, clarity, and follow-through with multiple partners and internal teams.

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• Stakeholder management: Ability to build productive relationships across internal functions and partner organizations.

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• Commercial acumen: Understanding of how activation choices affect guest acquisition, conversion, and tax-free sales.

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• Communication and storytelling: Ability to summarize priorities, progress, and insights clearly.

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• Analytical thinking: Comfort interpreting campaign and market performance to identify clear actions.

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• Project management: Ability to manage timelines, dependencies, and multiple activation plans with discipline.

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• Technology & digital fluency: Comfort working with digital tools, reporting platforms, and emerging technologies, including AI-enabled solutions; ability to adopt new systems with confidence and contribute to a culture of digital curiosity and continuous improvement.

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About Us

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Belmont Park Village brings an elevated luxury outlet experience to Metro New York. As the newest addition to The Bicester Collection, this open-air destination blends world-class designer fashion, delicious dining, irresistible year-round savings, and exceptional guest services.

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Whether you are coming from the city or Long Island, the Village is conveniently located at the border of Queens and Nassau Counties. With Long Island Rail Road service from Grand Central and Penn Station in just 35 minutes, plus quick access from both JFK and LaGuardia airports, arrival is effortless for local shoppers and travelers.

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Belmont Park Village is located on the iconic Belmont Park campus. Adjacent to the Village are UBS Arena, home of the New York Islanders and a premier venue for concerts and entertainment, and the legendary Belmont Park Racetrack, host of the prestigious Belmont Stakes.

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Together, these destinations create a dynamic environment where heritage, style, sport, and entertainment meet, making Belmont Park Village a one-of-a-kind destination for shopping, dining, and exploration.

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There’s no one quite like us

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The Bicester Collection is the world’s leading collection of luxury shopping destinations, committed to creating magical and memorable experiences for our guests. Named after the founding Village, The Bicester Collection brings together 12 Villages across the United States, Europe, and China as one collection of destinations for our guests, brand partners, travel and tourism partners, corporate and financial media, and internal teams.

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Our Vision is to be the best shopping destination in the world. Our Mission is to make the lives of others better — our brands, our guests, our people, and our communities. Our Brand Promise is to offer something extraordinary every day. Our Five Values are the glue that binds us together and allows us to lead ahead:

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• Authenticity - Always do the right thing.
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• Innovation - Think outside the box.
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• Passion - Do what you love and love what you do.
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• Critical Thinking - Challenge the obvious.
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• Vision - Be mission-driven, always.
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Why we’re exceptional

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The key to our success is the quality and commitment of our people. Working in one of the teams at any of the Villages means playing an active role in redefining both the art and science of retail. This creates a dynamic approach that underpins our ability to anticipate future trends in a fast-changing world.

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We provide an excellent benefits package, including paid holidays, a flexible time-off policy, access to health insurance plans (including medical, dental, and vision), life insurance, and short- and long-term disability insurance. We also offer a generous 401(k) match, tax-advantaged spending accounts, a generous employee referral bonus, and other supplemental benefits.

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The key to our success is the quality and commitment of our people. The Bicester Collection is made up of more than 1,200 colleagues representing over 50 nationalities. You’ll work within a creative and collaborative environment like no other, with opportunities to develop your professional and personal skills while advancing your career.

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This job posting is not designed to cover or contain a comprehensive listing of the activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

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Belmont Park Village is an Equal Opportunity Employer and does not discriminate on the basis of actual or perceived age, race, ethnicity, creed, color, national origin, sexual orientation, gender identity or expression, military status, sex, disability, predisposing genetic characteristics, familial status, marital status, status as a victim of domestic violence, arrest or conviction record, sincerely held religious practice, or any other characteristic protected by federal, state, local, or other law (“Protected Characteristics”).