Enterprise Sales Account Manager
VirtualVocations
To drive customer retention and growth, the full-time Enterprise Sales Account Manager will own and expand relationships within large customer accounts, lead complex enterprise renewals, and partner with executive stakeholders in a remote environment. Key responsibilities Lead the end-to-end renewal strategy for a portfolio of enterprise customers, ensuring recurring revenue growth Build trusted relationships with executive stakeholders and guide renewal conversations to align solutions with business goals Identify and develop upsell opportunities within existing enterprise accounts while collaborating cross-functionally to enhance customer experiences Required qualifications 3-5 years of experience in enterprise renewals, strategic account management, or customer growth within a SaaS environment Proven success in leading complex, high-value renewals and expansion opportunities with enterprise or Fortune 500 customers Strong executive presence with the ability to negotiate with VP and C-level stakeholders Data-driven mindset with experience using CRM tools to inform account strategy and renewal planning Experience in restaurant technology, hospitality, loyalty, marketing, or adjacent customer engagement platforms is a plus
Vacancy posted 5 days ago
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