Documentation Specialist

Founded in 1948, Norco is headquartered in Boise, Idaho and has more than 70 branches in Idaho, Montana, Oregon, Nevada, Washington, Utah and Wyoming. As a family and employee owned company we operate the nation's largest independent gas manufacturer/distributor of welding, safety, medical equipment and supplies. Norco is proud to be among the thousands of privately‑owned businesses nationwide that offer their employees a meaningful stake in the business through employee stock ownership (ESOP). At Norco we share a common mission, "Serving You Better." Treating customers, suppliers and each other with respect and dignity is our top priority. We work hard every day to serve others and create rich lives for our employees, their families, and the communities where we work and live. Job Description We are looking for a detail oriented, well organized individual to work at our Qualification Center located in Portland, OR. The ideal candidate will be a highly efficient, self‑motivated individual who has strong verbal and written communication skills. Qualifications The essential responsibilities of the Documentation Specialist include, but are not limited to: Having a strong knowledge of specific medical coverage and documentation guidelines for various commercial insurance plans for respiratory services, home medical equipment and supplies. Review and request appropriate medical documentation according to insurance coverage requirements from physicians and clinical staff to ensure patient qualifies for medical services. Follow up with internal customers via phone, fax, email, etc. regarding outstanding documentation. Verify insurance coverage information, billing documents for accuracy and completeness. Provide instruction to employees on proper documentation completion. Additional Information Norco, Inc is an Equal Opportunity/Affirmative Action Employer Minorities/Females/Individuals with Disabilities/Protected Veterans #J-18808-Ljbffr