Tree Tops- Bartender

Bartender

Job Title: Bartender

Department: Food & Beverage

Reports To: Beverage Manager, Manager, or Assistant Manager

Effective Date: 1/1/2017

POSITION SUMMARY: The Bartender is a skilled and knowledgeable beverage professional. This position ensures all guests and members are given a memorable beverage experience. This position requires the team member to be friendly, organized, and an effective communicator. Knowledge of The Greenbrier history is a plus. Bartenders must have the ability to multi-task. Team members must promote a safe environment for team members, residents, and guests. Team members must ensure all policies and procedures from the Team Member Handbook and Department Standard Operating Procedures.

ESSENTIAL JOB FUNCTIONS:

• Full knowledge of professional bar service and mixology.
• Take and fulfill beverage and food orders effectively and efficiently.
• Uphold safety practices and maintain cleanliness of the bar/area.
• Ability to convey intelligent, friendly, informative conversations with guests.
• Knowledgeable of Greenbrier amenities and social areas.
• Complete stocking of the bar.
• Prepare fruit and other garnishments.
• Ensures guests are attended to in a prompt, efficient, and personalized manner.
• Closing reports and lock down of bar area.
• Regular and reliable attendance.
• Maintaining chain of command through pass down of information, notification, and reporting.
• Promote and maintain sense of positive unified staff morale.
• Attend scheduled training seminars and department meetings, as required.
• Incorporates safe work practices in job performance.
• Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action which may be taken.
• Maintains a favorable working relationship with all other company team members and purveyors to promote a cooperative and harmonious working climate, which will be conducive to maximum employee morale, productivity, efficiency, and effectiveness.
• Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of the position.
• Maintains a professional standard at The Greenbrier to include but not limited to: appearance, verbal discussions, written correspondence, and interactions with members, team members, and guests. Does not discuss confidential items with fellow team members or work-related issues with members or guests.
• Other tasks as assigned by the Director of Department, Executive Management Team, or the Company.

QUALIFICATION STANDARDS:

• Education and Experience:
• Mixology certificate and training preferred.
• Previous Bartending/Food and Beverage experience preferred.
• Wine and TIPS Training preferred.
• Good communication skills.
• Obtain West Virginia Food Handler's Card.
• Professional demeanor.
• Ability to function and be flexible in a changing environment.
• Demonstrates safe work habits.
• Must be able to read, write, and speak English.
• Willingness to work and be a part of a team is essential. Must have a flexible schedule: weekends, holidays, and nights will be required.
• Physical Abilities:
• Frequently lifts up to 25.
• Continuous standing and walking for 8 hours at a time.
• Equipment Operation Abilities:
• All standard kitchen tools, such as knives, blenders, glasses, and other equipment.
• Work Environment:
• Outdoor environment occasionally works near moving mechanical parts, toxic or caustic chemicals, and in outdoor weather conditions.