Front Desk Manager / Front Office Manager

$60k - $70k

Diamond Accelerator

Job Description
Job Description
Front Desk Manager / Front Office Manager
Medical Spa & Wellness Clinic
Westfield, NJ
$60,000–$70,000 Base Salary + Bonus/Profit Sharing
About ChillRx
ChillRx is a growing medical spa and wellness company specializing in medically supervised weight loss, body contouring, recovery therapies, and advanced wellness treatments. With multiple successful locations and a high-volume patient base, we are known for delivering exceptional patient experiences and consistent results in a professional, fast-paced environment.
We are seeking an experienced and motivated Front Desk Manager / Front Office Manager to lead front office operations at our Westfield location.
Position Overview
This is a hands-on leadership role responsible for overseeing daily front desk operations, patient communication, scheduling, payments, and overall office organization. The ideal candidate is highly organized, confident, professional, and thrives in a structured, high-volume environment.
If you have experience leading front office teams in a medical spa, healthcare, retail, or customer-facing environment, we’d love to hear from you.
Responsibilities
Oversee daily front desk operations and patient experience
Manage scheduling, check-ins, phone communication, and patient flow
Ensure accurate payment collection and daily closing procedures
Maintain office organization, inventory, and operational systems
Support team accountability and uphold professionalism standards
Assist with process improvements and operational efficiency
Partner with ownership and leadership to support clinic operations
Help create a welcoming, positive, and professional environment for patients and staff
Qualifications
Previous leadership or management experience required
Experience in a medical spa, healthcare, retail, hospitality, or office management setting strongly preferred
Retail leadership or retail management experience highly preferred
Strong customer service and communication skills
Comfortable working in a fast-paced, high-volume environment
Highly organized, detail-oriented, and dependable
Ability to lead with confidence, professionalism, and accountability
Bilingual Spanish/English is a plus
Compensation & Benefits
$60,000–$70,000 base salary DOE
Performance-based bonus/profit sharing opportunities
Health insurance
Paid time off (PTO)
Employee wellness perks and treatment discounts
Long-term growth opportunities within a growing company
Growth Opportunity
This role offers strong long-term advancement potential into expanded leadership and multi-location management as ChillRx continues to grow.
If you are an experienced front office leader who enjoys structure, accountability, and delivering exceptional patient experiences, we encourage you to apply today.

Vacancy posted 16 days ago

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