Creative Account Manager

Position Summary The Creative Account Manager is a client-facing role responsible for owning the creative vision and proposal experience for assigned accounts. This position serves as a strategic partner to clients, translating business objectives into compelling, executable event concepts while guiding creative decisions and managing expectations. Working cross-functionally with sales, creative, and operations teams, the Creative Account Manager ensures continuity of vision from proposal through planning and positions events as a strategic business tool that delivers measurable value. Roles & Responsibilities Serve as the primary creative point of contact for assigned clients, building trusted relationships and acting as a strategic partner throughout the proposal and planning process. Lead the creative development of event programs from initial briefing through final proposal, ensuring concepts align with client objectives, brand, and business strategy. Own the end-to-end proposal experience, overseeing the development of inspiration decks, creative narratives, and fully built proposals within Viper. Guide clients through creative decisions, budgets, and program details with confidence, clarity, and a consultative approach. Manage and interpret client feedback, translating revisions into thoughtful, strategic updates while balancing creativity, feasibility, and profitability. Collaborate closely with sales, creative, and operations teams to ensure a seamless handoff from proposal to execution and continuity of client vision. Lead vendor sourcing and pricing strategy in partnership with internal teams, leveraging vendor relationships to support creative direction and budget goals. Provide ongoing creative oversight and client-facing support throughout the planning lifecycle to ensure the approved vision is maintained through execution. Proactively identify opportunities to elevate client programs through innovative design, emerging trends, and enhanced attendee experience. Requirements 6+ years of proven experience in event planning, experiential marketing, or corporate events with a strong understanding of logistics, timelines, and feasibility. Demonstrated success in a client-facing or account management role, with the ability to build credibility and rapport at senior and C-suite levels. Strong creative instincts with an eye for design, storytelling, and brand-aligned experiences. Exceptional written and verbal communication skills, with confidence leading client conversations and presentations. Advanced project management skills, including the ability to manage multiple client programs and proposals simultaneously under tight deadlines. Strategic mindset with the ability to guide clients toward solutions that balance creativity, business goals, and operational realities. High degree of autonomy, professionalism, and sound judgment in managing client relationships and expectations. Ability to thrive in a fast-paced, dynamic environment while maintaining attention to detail. Advanced proficiency in Google Workspace (Docs, Sheets, Slides), Adobe Suite, Canva, Microsoft PowerPoint, Word, and Excel. Polished, people-oriented presence with comfort participating in client meetings and site visits as needed. Must reside in Nashville, TN. #J-18808-Ljbffr