Technical Support Specialist L2 - Remote SaaS
DoseSpot
A growing healthcare technology company is seeking a Technical Support Specialist, L2, to deliver advanced technical support for internet-based applications. You will be responsible for troubleshooting complex issues and enhancing customer satisfaction. Ideal candidates will have at least 5 years of related experience, proficiency in SQL, and excellent communication skills. This fully remote role also offers generous benefits, including flexible time off and comprehensive health insurance. #J-18808-Ljbffr
$53.5k - $89.78k
...delivered on time and without error. Technical Support Specialist, L2 The Role: As a Technical Support... ...teams and/or working in a distributed remote environment is a plus Core Competencies... ...‑paced, growth‑oriented, PE‑backed SaaS environment Ability to manage multiple...Remote workWork experience placementWork at officeFlexible hoursShift work- ...Job Title: L2 Technical support Location: Belvidere, NJ Duration: 12 Months Role Overview We are seeking a skilled L2 Support... ...upgrades Support VPN, network connectivity, and remote access issues Handle onboarding/offboarding activities...Remote workPermanent employmentWork at office
- ...its sales team and seeking Account Executives (L1 & L2) to drive growth in the Commercial segments. This remote role covers North America, prioritizing candidates... ...management, ideal candidates will have 1-3+ years of SaaS sales experience, strong problem-solving skills,...Remote job
- CameraMatics LLC. is looking for a Technical Support Specialist to provide exceptional support to customers through various communication channels. You will troubleshoot technical issues, document interactions, and collaborate with teams to improve customer experience....Remote job
- ...Inc. is seeking a Help Desk Technician to join their IT support team in Austin, Texas. The ideal candidate will have at... .... Responsibilities include providing first-line technical support, troubleshooting SaaS applications, and managing user accounts. The role offers...Remote jobFlexible hours
- ...-one test-management platform used by QA engineers to ship better software, faster. We’re expanding the team with a Technical Customer Support Specialist to own frontline conversations, resolve issues, and gather feedback. You’ll join a fast-moving team that values clarity...Remote job
- Vaco Recruiter Services is seeking a Customer Support Analyst to join their growing fintech/regtech organization. This role involves providing... ...support via phone and email, troubleshooting issues with SaaS platforms, and managing ticketing within HubSpot. The ideal candidate...Remote job
- ...seeking a passionate individual to join their remote team, dedicated to simplifying wealth... ...this role, you'll provide exceptional technical support and training to financial advisors,... ...can effectively utilize a best-in-class SaaS product. You will engage with clients, resolve...Remote job
$100 per hour
...Hybrid (4 days onsite, 1 day remote) – Brisbane, CA Applicants... ...together seamlessly to support efficiency and growth. Learn... ...us here. About the job As a Technical Support Specialist at Odoo, you play a key role... ...proficient in utilizing Odoo's SaaS/Cloud‑based applications...Remote workWork experience placementWork from homeHome officeWork visa- ...who thrive on complex technical challenges, hold themselves... ...While this is a remote role, we are only able... ...About the role Our Support team is at the heart of... ...As a Technical Support Specialist, you’ll be the trusted... ...for excellence in B2B SaaS support. What you'll...Remote workFull timeImmediate startMonday to Friday
- ...Job Description The Advanced Technical Support Specialist delivers world‑class, elite‑level support experiences... ...of 2 years supporting enterprise SaaS solutions, including LMS, HRIS, or LXP... .... Skilled at facilitating large remote group conversations and translating technical...Remote workLocal area
- ...the local office, providing Tier II/III technical support Manage employee onboarding and offboarding... ...management, identity platforms, and SaaS applications Maintain IT documentation,... ...and security best practices Partner with remote IT leadership and vendors to improve operations...Remote workFull timeWork at officeLocal area
$54k - $80k
...Application Analyst in Customer Support plays a pivotal role at... ..., offering specialized technical support across a... .... Posting Type Hybrid/Remote On a daily basis, the Technical Support Specialist creates, resolves, and... ...ideally within a tech or SaaS environment.Customer-...Remote workShift workAfternoon shift$24 - $27 per hour
...We’re hiring a Technical Support Specialist (Tier 1) to join our remote team in the U.S. In this entry-level role, you’ll be the first line of support for Conversica... ..., and looking to build hands-on experience in the SaaS world, this could be a great fit....Remote workHourly payFull timeInternshipWeekend work- ...company. As a next-generation SaaS platform, we deliver core lending... ...you’ll own: As an Enterprise Support Representative, your primary... ...configuration issues, provide technical solutions, and ensure Customer... ...collaborate with other team members. Remote work can be conducted at...Remote work
$32 - $34 per hour
...a tangible impact. We are committed to supporting your professional growth through continuous... ...experience. These technicians provide remote support to clients who possess both Windows... ...permissions. Experience 5+ years IT Technical Support in Windows and MAC Environments...Remote workHourly payFull timeWork at officeMonday to Friday- ...Join Coreforce, where your Technical Support expertise makes a real impact... ...Team as a Technical Support Specialist Company: Coreforce Location:... ...Coreforce is an innovative SaaS company providing digital solutions... ...via phone, chat, email, and remote desktop tools, using...Remote workFull timeFlexible hours
- ...successful at Vanta without it. As a Technical Support Specialist, you will help our Vanta customers by... ...technical customer support experience in a SaaS/Tech space. Be located in the... ...parents Health & wellness stipend Remote workspace, internet, and cellphone stipend...Remote workWork experience placementWork at officeImmediate startFlexible hoursWeekend work
- ...Technical Support Specialist Location: Dahlgren, VA *Active Secret Clearance needed to apply* Company Overview... ..., and access management (e.g., PKI) Remote access technologies Systems... ...computing service/deployment models (SaaS, IaaS, PaaS) Network protocols (TCP/IP...Remote work
- ...About the job Technical Support Specialist Job Description: Who We Are: At Arsenault, our mantra is Be Brand... ...a subset of internal enterprise SaaS applications. Build and maintain excellent... ...successful experience working in a remote workforce environment You have a successful...Remote workWork experience placementLive outWork at officeWeekend workWeekday work
$33.65 per hour
...the onsite Tech Bar hub Provide in-person support of user issues and escalations to the... ...shipping and receiving equipment to/from remote Workers Provide asset management and reconciliation... ...field and 2+ years experience in a technical support role. Self-discipline. Must be...Remote workLocal areaMonday to Friday$58k - $60k
...and soul of our commitment to supporting k12 schools and districts. We... ...be responsible for providing technical support to the full product... ...technical support experience (SaaS environment) Friendly and professional... ...Us Flex Your Workspace: Work remote from one of our eligible...Remote workTemporary workFor contractorsWork at officeLocal areaFlexible hours3 days per week- ...As a full-time Technical Product Support Specialist working remotely, the candidate will provide frontline support to K-12 IT administrators, educators, and... ...environments Familiarity with K-12 education, EdTech, or SaaS environments is strongly preferred Ability to learn...Remote workFull time
$80k - $85k
...integration of over 30 advisory, technical environmental, and... ...Happen. As our new Technical Support Specialist , you will play an important... ...provides advanced, in-person and remote support for end-user devices... ...Request Handling Own and resolve L2 escalations for hardware, OS...Remote workPermanent employmentFull timeTemporary workWork at officeLocal area$60k - $150k
Title Sales Engineer / Technical Support Representative / Product Consultant - SaaS Pre-Sales Technical Demos Location Austin, TX Company Jolly Technologies Inc.... ...is an on-site role based in Austin, TX. This is a Remote Work-from-Home full-time position. Responsibilities...Remote workFull timeWork from home- ...Smarsh, Inc. is looking for a Technical Support Specialist to join our Client Services team in Portland, Oregon. This role requires providing exceptional client support for our Professional Archive SaaS solution, engaging in troubleshooting and issue resolution, and collaborating...
$54k - $80k
Relativity is seeking an Application Analyst in Customer Support to provide technical support for its products. Applicants should have proficiency in SQL, excellent customer service skills, and the ability to troubleshoot technical issues. This hybrid role involves managing...Remote job$54k - $80k
Relativity is looking for an Application Analyst in Customer Support to provide specialized technical support. This role involves diagnosing issues,... ...experience and qualifications. The position allows for hybrid/remote flexibility and involves a 9-hour work shift from...Remote jobShift work- ...1/Level 2 Analyst who will be the first point of contact for IT support, managing incidents and troubleshooting technical issues. This full-time position includes 12-hour shifts, both on-site and remote, and requires a strong background in cloud technologies and customer...Remote workFull timeShift work
- WizeHire, Inc in Austin, TX is seeking a full-time Service Desk Level 2/3 Support Technician to join a locally owned MSP. The role focuses on day-to-day end-user support with emphasis on customer service and issue resolution across Microsoft 365, Azure Virtual Desktop,...Remote jobFull time
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