Client Coordinator

Job Description

Job Description

Client Coordinator

Location: Woodbury, NY (Nassau County)

Schedule: Monday – Friday, 8:30 AM – 5:00 PM

Work Environment: Fully Onsite

Pay Rate : $21-22/HR (Depending on Relevant Experience)

About the Company

Our client is a growing and profitable leader in healthcare support services, providing independent medical examinations, peer reviews, medical record retrieval, case management, Medicare compliance, and related services. Their clients include insurance carriers, law firms, third-party administrators, and government agencies. They pride themselves on a culture of respect, teamwork, and professionalism while maintaining a fast-paced environment focused on exceptional client service.

Position Overview

The Client Coordinator serves as the primary liaison between clients, physicians, examinees, and internal teams. This role is responsible for coordinating medical examinations, managing scheduling logistics, ensuring required documentation is received, and delivering outstanding customer service throughout the process.

This is an excellent opportunity for someone who thrives in a high-volume, fast-paced environment and enjoys balancing administrative responsibilities with client communication.

Key Responsibilities

• Schedule and coordinate independent medical examinations and related services.
• Communicate appointment details, changes, cancellations, and updates to clients, physicians, and examinees.
• Obtain and organize medical records needed for examinations.
• Prepare case files, appointment notifications, and supporting documentation.
• Coordinate ancillary services including interpreters, transportation, lodging, chaperones, and exam site rentals when needed.
• Respond promptly to phone calls, emails, and inquiries regarding scheduling and report status.
• Serve as the primary point of contact between clients and internal departments.
• Manage appointment confirmations and follow-up communications.
• Process mail, shipments, and other administrative tasks as required.
• Support additional office locations and assist with special projects as needed.
• Ensure confidentiality and accuracy while maintaining excellent customer service.

Qualifications

• High school diploma or equivalent required.
• Minimum of 1 year of experience in an administrative, customer service, scheduling, or coordination role.
• Medical office experience preferred but not required.
• Strong communication and customer service skills.
• Comfortable handling multiple phone lines and a high volume of calls.
• Proficient with Microsoft Office and general computer systems.
• Ability to type at least 35 WPM.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Detail-oriented with a commitment to accuracy and quality.
• Ability to work independently while contributing to a collaborative team environment.
• Professional, reliable, and able to maintain confidentiality.

Ideal Candidate

• Enjoys working in a fast-paced office environment.
• Has strong relationship-building and communication skills.
• Thrives when managing multiple priorities and deadlines.
• Takes initiative and maintains a positive, team-oriented attitude.
• Excels at providing exceptional service to clients and stakeholders.

Job Type & Location

This is a Contract to Hire position based out of Woodbury, NY.

Pay and Benefits

The pay range for this position is $20.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Woodbury,NY.

Application Deadline

This position is anticipated to close on Jul 31, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.