CLM Solution Architect

Role Description

The Functional CLM Solution Architect is a trusted advisor within Kicksaw's CLM Delivery team, reporting to the Delivery Manager. In this highly consultative role, you'll partner closely with executive stakeholders, Legal, Sales, Procurement, Contract Operations, and IT teams to translate complex business requirements into scalable Contract Lifecycle Management (CLM) solutions.

You'll lead discovery workshops, define future-state business processes, design enterprise CLM solutions, and guide clients through transformational initiatives using Conga CLM and related Salesforce technologies. Working alongside Technical Architects and delivery teams, you'll balance business objectives with platform capabilities to deliver practical, scalable solutions that improve contract operations and drive long-term client success.

The ideal candidate is a strategic thinker who can connect business goals to technology solutions, simplify complex contracting challenges, and build trusted relationships with executives while collaborating closely with delivery teams. You'll be passionate about improving contract processes, curious about emerging technologies, and committed to continuously raising the bar for both our clients and our team.

Qualifications

• 7+ years of enterprise consulting or solution architecture experience.
• 5+ years designing and implementing Contract Lifecycle Management solutions.
• Hands-on experience implementing Conga CLM in enterprise environments.
• Strong understanding of contract lifecycle processes, legal operations, and enterprise contracting best practices.
• Experience facilitating executive workshops, discovery sessions, and business process assessments.
• Experience designing future-state business processes and operating models.
• Strong understanding of Salesforce platform capabilities and limitations.
• Experience documenting business processes, functional specifications, and solution designs.
• Experience delivering projects using Agile implementation methodologies.
• Excellent communication, facilitation, and executive presentation skills.
• Ability to simplify complex business challenges into practical, scalable solutions.
• Experience working with cross-functional business stakeholders including Legal, Procurement, Sales, IT, and executive leadership.

Requirements

• Additional experience valued:
• Conga Composer
• Conga Sign
• Conga Grid
• Conga Platform
• Salesforce Revenue Cloud
• Salesforce CPQ
• Salesforce Platform
• Apttus/Conga CLM
• DocuSign CLM
• Ironclad
• Icertis
• Agiloft
• AI-assisted contracting and contract intelligence solutions
• Enterprise integrations and business process automation
• Salesforce certifications
• Conga certifications
• Experience working for a Salesforce consulting partner or systems integrator

Benefits

• Fully remote work – Flexibility to do your best work from anywhere.
• Unlimited PTO – We trust you to balance work and life.
• Learning & development stipend – Certifications, training, or conferences.
• Wellness support – Stipends and initiatives to help you feel your best.
• Collaborative, values-driven culture – Work with a high-performing team that supports and challenges you.
• Clear growth path – Opportunities to advance into senior roles.