Salesforce Tech Support Engineer - Adoption & Troubleshooting
Salesforce, Inc.
A leading technology company is seeking a Technical Support Engineer to manage customer support cases and provide exceptional technical guidance. This role involves diagnosing complex technical issues and delivering best practices to enhance product adoption. Candidates should have a Bachelor's degree in Computer Science and at least 2 years of relevant experience. Proficiency in SQL and Java, along with excellent communication skills, are required. The position offers opportunities for mentorship in a globally-oriented support environment. #J-18808-Ljbffr Salesforce, Inc.
- ...experience by managing support cases from initial... ...technical issues related to Salesforce platform products,... ...issues to Product Engineering when necessary.* Provide... ...accelerate product adoption and maximize platform... ...internal tools and troubleshooting methods.* Manage multiple...Salesforce
$112k - $167k
...About The Role As a senior support engineer, your primary goal is to help... ...customer production issues through Salesforce, email, Slack, and Zoom.... ...navigating cloud tech (AWS/GCP), Python, SDKs, SSO... ..., integration, and usage to troubleshoot complex customer environments...SalesforceFull timeLocal areaFlexible hours$80.9k - $150.3k
...Job Details About Salesforce Salesforce is the... ...meets action. Tech meets trust. And innovation... ...for this role, which supports U.S. federal, state,... ...highly skilled technical engineers who have a passion... ...exceptional analytical, troubleshooting, and problem-solving...SalesforceWork at officeLocal area- Overview Senior Technical Support Engineer for the Nonprofit Cloud & Education Cloud Support... ...as a customer-focused authority for Salesforce’s Critically Important Support, handling... ..., Scheduled). Sharing & permissions troubleshooting: role hierarchy, sharing rules,...Salesforce
$87 per hour
...Technology Associates, LLC in Chicago is seeking an Aircraft Line Support Engineer to provide technical support and guidance for aircraft line... ...operations. The role involves structural analysis, troubleshooting aircraft systems, and coordinating with engineering teams....SuggestedHourly payFlexible hours- Follett Software, LLC is seeking a Senior Technical Support Specialist to provide product and technical support to our customers. This... ...analytical and interpersonal skills, with proficiency in Salesforce and Microsoft Office Suite. Join us in empowering educators to...SalesforceRemote jobWork at office
- 100 Salesforce, Inc. is seeking a VP of Technical Support Engineering for Slack. This leadership role focuses on driving the global support strategy and managing a team dedicated to enhancing the customer experience. Key responsibilities include aligning strategies with...Salesforce
$54k - $80k
...Overview The Technical Support Specialist provides technical... ...customers by diagnosing, troubleshooting, repairing and debugging complex... ...and interactions in Salesforce and responds to customers within... ...goalsregardingcustomer service tech support metrics ~...SalesforceContract workRemote workMonday to FridayFlexible hoursShift workNight shiftAfternoon shiftEarly shiftWeekday work$80.9k - $122.3k
Salesforce.com, inc. is seeking Support Engineers to join its Chicago team. Candidates should have experience with Salesforce and CRM applications, API, and have strong analytical skills. Responsibilities include maintaining technical expertise in Salesforce Data 360 and...Salesforce$57k - $67k
...technical staff. This role alsooversees and supports program participant training and... ...standards. Monitor system performance, troubleshooting, and issue resolution. Manage IT... ...Generate reports in Growing Homes CRM (Salesforce) Conduct staff training and educate them...SalesforceFor contractorsTraineeshipWork experience placementWork at officeNight shiftAfternoon shift- ...CategoryCustomer SuccessJob Details****About Salesforce****Salesforce is the #1 AI CRM, where... ...together. Here, ambition meets action. Tech meets trust. And innovation isn’t a... ...Overview of the Role:**The VP, Technical Support Engineering - Slack is a strategically significant...SalesforceWork experience placementWork at office
$75k - $95k
A leading tech solutions company is seeking an Application Support Engineer based in Chicago, IL. In this role, you will own complex customer issues from triage... ...and Product teams. Strong problem-solving and troubleshooting skills with experience in web applications and...$99.4k - $150.3k
salesforce.com, inc. is seeking a Senior Technical Support Engineer for the Nonprofit Cloud and Education Cloud Support Team in Chicago. The role involves delivering top-notch customer support, managing critical cases, and working closely with Product and Engineering teams...Salesforce- Geneva Trading in Chicago is hiring a Trade Support Engineer to serve as the main liaison between traders and IT. You'll respond to technical issues, onboard new traders, and improve systems through automation. The role requires 2+ years of experience in a similar position...
$50k - $53k
...Join Civis Analytics as an IT Support Specialist and immerse... ...Jira, Github, LastPass Okta, Salesforce, Slack, etc.) Manage MacBooks... ...security best practices LAN/WAN troubleshooting experience On-site and... ...opportunity to be part of a growing tech startup focused on solving...SalesforceWork at officeImmediate startRemote work$115k - $130k
...existing customers from fully leveraging or adopting our cloud and hybrid products. We will... ...- ECM will provide advanced technical support of Public Safety software solutions in... ...(router and switch configuration & troubleshooting), telephony hardware, Telco knowledge,...Work experience placementRemote workRelocation- ...we help clients drive value-supporting the office of the CFO to... ...ensuring the smooth operation and adoption of AI tools across... ...combines hands-on technical troubleshooting with process and training support... ...to AI Enablement Lead and Engineering Co-own AI usage...Work at officeLocal areaRemote work2 days per week
$110k - $120k
...Description Apply now Technical Analyst - Salesforce Posting Start Date: 3/17/26... ...for building, configuring, and supporting enterprise Salesforce solutions across... ...established patterns and guidance Analyze, troubleshoot, and resolve Salesforce issues across...SalesforceRemote workWorldwide- A leading process cooling equipment manufacturer is seeking a Technical Support Specialist in Niles, Illinois. This role involves responding to customer inquiries, troubleshooting technical issues, and providing high-quality customer service. Candidates should possess an...
- A leading IT support service provider is seeking a professional with robust knowledge in Murex functionalities to provide Back Office support and troubleshoot issues. You will effectively communicate with users, monitor support tickets, and train internal staff on diagnosing...
$81k - $121k
...stakeholders, product owners, and engineering teams to deliver... ...with proposed solutions and support effective adoption by proactively surfacing... ...support implementation, troubleshooting, and future enhancements.... ...years working with the Salesforce platform as a business analyst...SalesforceRemote work$35 - $45 per hour
...Technical Support Specialist Provide technical support for corporate and property... ...marketing technology platforms. Enable engineering teams and business users to operate efficiently... ...platform configuration, training, and troubleshooting. Support user onboarding and...Hourly payFull timeTemporary work$54k - $80k
...Application Analyst in Customer Support plays a pivotal role... ...demands adeptness in diagnosing, troubleshooting, and resolving sophisticated... ...and interactions in Salesforce and responds to clients within... ...experience, ideally within a tech or SaaS environment.Customer...SalesforceRemote workShift workAfternoon shift$106.25k - $125k
...workflow enablement, and ongoing adoption of Reveal solutions. This... ...operational efficiency. Support customers transitioning from... ...processes and practices to Reveal. Troubleshoot workflow challenges,... ...customer success tools (e.g., Salesforce, HubSpot, Gainsight)....SalesforceTemporary workWork at officeVisa sponsorship- ...Job Description Summary The Technical Support Engineer drives customer satisfaction through Service Excellence by providing technical... ...to the GE HealthCare back office to improve remote troubleshooting and remote fix rates. Work with Modality / Service Engineering...Full timeApprenticeshipWork experience placementInternshipWork at officeLocal areaRemote workWork from homeHome officeVisa sponsorshipWork visaRelocation package
$45k - $60k
Sentinel Technologies Inc. is looking for an End User Support Specialist in Chicago, IL, to deliver on-site technical support for... ...relevant experience, be customer-focused, and possess strong troubleshooting skills. Compensation ranges from $45,000 to $60,000 annually,...$70k - $95k
...global financial services firm is seeking an experienced On-Site Support Specialist in Chicago. The successful candidate will provide... ...of technology infrastructure. You will be responsible for troubleshooting issues, managing multiple priorities, and delivering exceptional...$63.48k
.... Original Entrance - Examination Duties: Under supervision, supports computer systems by providing hardware support, software technical... ...; PC, network, printer, and mobile device configuration and troubleshooting; PC applications; enterprise applications such as MFA, SSO,...Work at officeTrial period$75k - $90k
...Senior Application & Technical Support Specialist supporting our... ...knowledge with advanced troubleshooting skills to support customer... ...Collaboration - Partner with Product, Engineering, and DevOps teams to... ...Experience with Salesforce or case management tools...SalesforceWork experience placement$55k - $67k
...join our growing Product Support team. In the role of Support... ...an expert at using and troubleshooting the LogicGate RiskCloud... ...happiness, retention, and adoption. Partner with Engineering and Product teams as needed... ...customer-facing groups: Salesforce or equivalent CRM...SalesforceSummer workRemote workFlexible hours
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