Help Desk Pro: Tier 1 IT Support & Troubleshooting
CornerStone Technology Talent Services
A technology talent services firm in Richardson, Texas, is seeking a Tier 1 support technician. You will be the first point of contact for troubleshooting a variety of hardware, software, and system questions. The role includes providing support via phone, email, and ticketing system, as well as documenting incidents and collaborating on complex issues. Ideal candidates have 3+ years in IT support and strong troubleshooting skills. This position offers the opportunity to learn quickly and make an immediate impact. #J-18808-Ljbffr CornerStone Technology Talent Services
- Dallas Theological Seminary is seeking a part-time Computer Analyst, Tier 1, to provide frontline IT support for faculty, staff, and students at the Dallas Campus. You will assist with phones and in-person requests, handle escalation protocols, and support Windows, MacOS...SuggestedPart timeWork at office
- ...looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture:... ...of selecting, deploying, and managing IT solutions tailored to their specific... ...time management skills Excellent troubleshooting and assessment skills Excellent written...SuggestedFull timeWork at officeLocal areaImmediate start
- Parkland Health and Hospital System is seeking an IT Help Desk Specialist to provide Level 1/1.5 support by phone for clinicians and staff. You will triage connectivity, telephony, software, hardware, peripherals, and smart devices, documenting steps in the ticketing system...Suggested
- ...Dallas,TX –focused on helping investment managers turn... ...–we help modernize it! Siepe is profitable,... ...career with purpose. As a Tier 1 IT Support Engineer, you will... ...Management, and Service Desk teams supporting our client... ...Rule creation Troubleshooting of network route and connectivity...SuggestedWork at officeLocal areaImmediate startRemote workRelocation packageFlexible hours
- Dallas Independent School District seeks an IT Support Technician to ensure smooth operation of... ...in schools and district offices. Troubleshoot hardware and software, diagnose issues,... ...technology users, escalate incidents to Tier II, train principals, teachers and staff...Suggested
- ...the Dallas campus seeks a part-time Computer Analyst, Tier 1 to deliver exceptional IT support to faculty, staff, and students, handling phones and in... ...technology, and Office 365, documenting procedures, and helping maintain a secure, efficient IT environment for over 50...Part timeWork at office
- Parkland Health in Dallas seeks an IT Help Desk professional to provide Level 1/Level 1.5 support for end-users experiencing connectivity, telephony, software,... ...smart device issues. You will work with IT teams to troubleshoot and resolve problems, documenting steps in the...
- ...shared success and the future we are building together. Tier 2 IT Support Technician Bilingual - English/Spanish Position Overview... ...fundamentals, including Wi-Fi, DNS, DHCP, and VPN. Strong troubleshooting, communication, and customer service skills. Valid...Temporary workWork at office
- Siepe is seeking a Tier 1 IT Support Engineer to provide white-glove remote and occasional on-site support for U.S.-based clients. You will handle end-user devices, cloud-based environments, and collaboration tools while maintaining strong customer service and technical...Remote job
- Moss Utilities in Dallas-Fort Worth is seeking a bilingual Tier 2 IT Support Technician (English/Spanish) to provide hands‑on support for... ...requires fluent English and Spanish, 3+ years of Tier 2/Desktop support, strong troubleshooting and #J-18808-Ljbffr Moss UtilitiesWork at office
- ...life, this could be a great fit. As an IT Cinema Tier 2 Support Technician I, you’ll support the... ...that power our theatres while also helping lead the IT side of exciting projects... ...remodels. In this role, you’ll combine troubleshooting, project coordination, and...Summer workWork at officeRemote work
- ...IT Support Specialist – Desktop & End User Support Location: Dallas... ...-on with technology, can troubleshoot beyond a script, and is comfortable... .... Diagnose and resolve Tier 1 and Tier 2 support issues across... ..., and access issues. Help ensure employees have the appropriate...Contract workImmediate startRemote work
- ...seeking a seasoned Helpdesk Specialist to join the growing IT team. You will provide Tier I support to a 350-person operation across six locations, with... ...remote control. Qualifications include a Bachelor’s degree, 1-3 years in customer-facing IT support, experience with ticketing...Remote work
- Stifel is seeking an IT Technician II to perform technical troubleshooting, diagnose root causes, and document incidents in the data center environment. You will provide hardware and software support across the organization and act as a first responder to alerts and escalations...
- Edge Communications is seeking a full-time IT Desktop Support professional at our Corporate Office in Plano, TX. The role focuses on Tier I support for desktop users and... ...for Edge’s commercial customers. You will troubleshoot desktops, printers, and connected devices...Remote jobFull timeWork at office
- Job Title: IT Support Analyst Location-Type: Onsite, Dallas, TX Start... ...office locations as needed Troubleshoot hardware, software, and connectivity... ...in an IT Support, Service Desk, or Desktop Support role,... ...IT resource responsible for Tier 1 ticketing at a given office...Permanent employmentWork at officeImmediate startRemote work
- Moss Utilities is seeking a bilingual Tier 2 IT Support Technician (English/Spanish) to provide hands-on technical support for our office and field teams in the Dallas area. You will resolve hardware, software, and account issues while supporting Windows, macOS, iPhone,...Work at office
- ...work alongside former pro and D1 athletes... ...are hiring a Remote IT Support Specialist to help our students and parents... ...and phone when needed. Troubleshoot Device Issues: Diagnose... ...Bonus Points K-12 or 1:1 Device Program... ...education setting. Help Desk or Ticketing Platform...Remote work
- Socket.dev in Plano, TX, is seeking a Customer-Focused IT Desktop Support Specialist to provide Tier I helpdesk services for our commercial customers at our Corporate Office in Plano. You will resolve issues with Windows desktops, printers, and connected devices, manage...Work at officeFlexible hours
- .... Managing, configuring, and troubleshooting server environments (Windows/... ...guidance and mentoring to lower‑tier agents (Tier1/2) and creating... ...to 5+ years of experience in IT support, with specific experience as... ...Tier3 level in a MSP Service Desk environment Advanced...Local area
- ...than 7,400 people at over 1,000 branches world-... ...nationwide team? As a Help Desk Support Technician, you'll be the... ...the country, handling Tier I hardware and third-party... ...problem. Troubleshoot issues by researching symptoms... ...year of experience in IT Helpdesk support or a similar...Temporary workLocal area
- Description Department: IT Services Reports to : ITS Supervisor Location : Corporate... .... Position Description: Provide Tier I IT desktop support and hospitality-related third-party... ...printer, and other connected device troubleshooting. Perform troubleshooting and issue resolution...Full timeTemporary workWork at officeRemote workShift work
- Regal Cinemas is seeking an IT Cinema Tier 2 Support Technician I to support theatre technology, troubleshoot hardware/software, and lead IT aspects of openings, remodels, and upgrades. The role blends hands-on troubleshooting, project coordination, and collaboration with...Work at office
- SISL Global is seeking an IT Helpdesk/End-User Support specialist to assist with desktop and software support for end-users in Plano, TX. You will troubleshoot Windows, email, VPN, and printing issues and support mobile devices for sales or field teams. Responsibilities...Work at office
- Talent Acquisition LLC is seeking an IT Help Desk / Trial Support Specialist to deliver hands-on end-... ...technology assistance. The role combines Tier 1-2 IT support with specialized... ...onsite and remote support for devices, troubleshooting incidents, and supporting Microsoft...Remote work
- ...Provide advanced technical support for enterprise... ...applications. Responsible for troubleshooting complex issues,... ...within the organization. Help ensure adherence to ITIL... ...Excellent opportunity for an IT professional with... ...technical escalations from Tier I support....Work at office
- Jobtailor is seeking an experienced IT Support Specialist to diagnose and resolve high‑impact, complex problems, including network outages... ..., and application malfunctions. You will act as SME and mentor Tier 1/2 staff, guiding incident response and documenting solutions....
- ...Technologies in Plano, TX is seeking an experienced Desktop Support professional to deliver end-user services, troubleshoot issues, and coordinate with other teams to... ...support, software installations, and 1st/2nd line Help Desk activities. #J-18808-Ljbffr Wipro Technologies
- ...Overview Reports to: IT Manager FLSA Status:... ...Objective: The IT Support Technician provides essential... ...user accounts, and troubleshoots hardware and software issues... ...field. Preferred: 1+ years of experience... ...support in a service desk or helpdesk environment...Full timeWork at officeMonday to Friday
$65k - $70k
...IT Support Specialist We are a professional staffing firm, working with organizations... ...via phone calls, emails, and the Help Desk platform. Diagnose and resolve moderately... ...written and verbal communication, troubleshooting, and problem-solving skills. Knowledge...Work at officeRemote work
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