Collections Specialist
$24 - $27.26 per hourThe Intersect Group
Job Description Senior Collections Specialist
Location: Alpharetta, GA Local candidates only
Pay Rate: $24-$27.26 per hour
Type: Contract to hire
Company Overview
Our client is a global financial services organization supporting complex asset and fleet management operations for enterprise customers. With a strong focus on innovation and operational excellence, the company continues to invest in modernizing its financial systems and processes following a recent large scale merger. The organization offers a collaborative, inclusive environment with flexible work arrangements and a leadership team committed to employee success and development.
Role Summary
The Senior Collections Specialist will manage a high volume B2B portfolio, driving timely collections and maintaining strong customer relationships. This role plays a critical part in optimizing cash flow, minimizing risk, and supporting overall accounts receivable performance.
This individual will leverage data driven insights, strong analytical skills, and consistent customer engagement to resolve outstanding balances, perform reconciliations, and improve collection outcomes. The role also contributes to ongoing process improvements as the organization continues system implementations and integration efforts.
Key Responsibilities
• Manage a large B2B collections portfolio including strategic and high value accounts
• Perform outbound phone collections and maintain consistent customer communication to resolve past due balances
• Conduct account reconciliations to identify discrepancies and drive resolution
• Analyze aging reports and prioritize collection efforts based on risk and data insights
• Investigate root causes of payment delays and recommend corrective actions
• Maintain accurate and up to date documentation within ERP systems
• Collaborate with internal teams to resolve billing or payment issues
• Support ad hoc reporting and initiatives related to accounts receivable performance
Key Requirements
• 5 plus years of Fortune 500 B2B commercial collections experience managing large portfolios
• Experience handling portfolios of 50M plus and working with strategic accounts
• Proficiency with ERP systems such as Oracle, SAP, JD Edwards, or NetSuite
• Intermediate Excel skills including pivot tables, VLOOKUP, SUMIF, and data analysis functions
• Strong reconciliation experience with the ability to identify and resolve discrepancies
• Bachelor's degree in Accounting, Finance, Business, or equivalent experience
• Advanced analytical and problem solving skills with a data driven mindset
• Strong communication skills with experience in high volume phone collections
• Ability to work independently in a fast paced, evolving environment
Call to Action
If you are an experienced collections professional ready to make an immediate impact within a dynamic and evolving organization, we encourage you to apply today. Please submit your resume and contact information for consideration.
Location: Alpharetta, GA Local candidates only
Pay Rate: $24-$27.26 per hour
Type: Contract to hire
Company Overview
Our client is a global financial services organization supporting complex asset and fleet management operations for enterprise customers. With a strong focus on innovation and operational excellence, the company continues to invest in modernizing its financial systems and processes following a recent large scale merger. The organization offers a collaborative, inclusive environment with flexible work arrangements and a leadership team committed to employee success and development.
Role Summary
The Senior Collections Specialist will manage a high volume B2B portfolio, driving timely collections and maintaining strong customer relationships. This role plays a critical part in optimizing cash flow, minimizing risk, and supporting overall accounts receivable performance.
This individual will leverage data driven insights, strong analytical skills, and consistent customer engagement to resolve outstanding balances, perform reconciliations, and improve collection outcomes. The role also contributes to ongoing process improvements as the organization continues system implementations and integration efforts.
Key Responsibilities
• Manage a large B2B collections portfolio including strategic and high value accounts
• Perform outbound phone collections and maintain consistent customer communication to resolve past due balances
• Conduct account reconciliations to identify discrepancies and drive resolution
• Analyze aging reports and prioritize collection efforts based on risk and data insights
• Investigate root causes of payment delays and recommend corrective actions
• Maintain accurate and up to date documentation within ERP systems
• Collaborate with internal teams to resolve billing or payment issues
• Support ad hoc reporting and initiatives related to accounts receivable performance
Key Requirements
• 5 plus years of Fortune 500 B2B commercial collections experience managing large portfolios
• Experience handling portfolios of 50M plus and working with strategic accounts
• Proficiency with ERP systems such as Oracle, SAP, JD Edwards, or NetSuite
• Intermediate Excel skills including pivot tables, VLOOKUP, SUMIF, and data analysis functions
• Strong reconciliation experience with the ability to identify and resolve discrepancies
• Bachelor's degree in Accounting, Finance, Business, or equivalent experience
• Advanced analytical and problem solving skills with a data driven mindset
• Strong communication skills with experience in high volume phone collections
• Ability to work independently in a fast paced, evolving environment
Call to Action
If you are an experienced collections professional ready to make an immediate impact within a dynamic and evolving organization, we encourage you to apply today. Please submit your resume and contact information for consideration.
Vacancy posted 3 days ago
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