Senior Customer Support Leader - Drive Revenue & Engagement
Biogen
Biogen is seeking a Senior Supervisor in Specialty Operations based in North Carolina. This role requires leading customer support teams, driving performance, and developing effective strategic plans to achieve business goals. The ideal candidate will have 3-5 years of leadership experience, excellent communication skills, and a Bachelor's degree. The position offers a competitive salary, bonuses, and a range of benefits to support employee well-being. #J-18808-Ljbffr Biogen
$78.8k - $131.3k
Limelight Health is seeking a Senior Security Customer Engagement Specialist in Raleigh, North Carolina. This role involves delivering customer engagement strategies, managing security inquiries, and ensuring a high level of service. The ideal candidate will possess information...Senior$117.6k - $176.4k
...opportunity for a Digital Customer Experience Adoption Leader (NAM) . This role is... ...agents, digital engagement solutions and their... ...queries, customer support queries Define and execute... ...solutions and drive continuous improvement... ...€40 billion global revenue +9% organic growth 1...SuggestedFull timeTemporary workLocal areaFlexible hours2 days per week3 days per week$100k - $130k
Senior Program Manager - Client Migrations... ...execution, ensuring customer continuity while... ...understanding. This role drives AI‑first... ...Sales, Services, Support, and Customer Success... ...cost‑to‑serve, or revenue retention. Facilitate... ...for customer engagements, site migrations,...SeniorWork at office$100k
A fast-growing SaaS company is seeking a Senior Customer Success Manager to enhance customer retention and drive expansion within strategic accounts. The role focuses on maintaining high levels of customer engagement, measuring ROI, and fostering relationships with executive...SeniorRemote job- ASM Research, An Accenture Federal Services Company, is seeking a Supervisor to lead Customer Support Services operations in Raleigh, North Carolina. This role is crucial for maintaining high-quality service delivery, ensuring customer satisfaction, and supervising a team...Senior
$101.5k - $169.1k
...Manager to lead our Cloud Support organization. In this... ...'ll oversee existing customer care teams while... ...reducing systemic risk, and driving incredible customer... ...outcomes of customer engagement and issue resolution,... ...technically grounded leader who knows how to effectively...- A medical imaging technology firm is seeking a Senior Customer Success Manager to manage high-impact client relationships and drive customer retention and growth. The ideal candidate will have 5-7 years of experience in customer success within a technology-driven environment...Senior
- RELX is seeking a senior member for the Information Security Customer Engagement team in Raleigh, North Carolina. This role involves delivering customer engagement... ..., engage with customers through calls, and support junior team members through training. A strong background...SeniorContract work
- Rezilient Health is seeking a data-savvy Customer Success Leader in Raleigh to enhance healthcare delivery through local partnerships. You'll drive engagement and collaboration with a top health system while being the primary trusted onsite contact. The ideal candidate...SeniorLocal area
- A leading technology company in Apex, NC is seeking a Senior Customer Success Manager to lead strategic customer engagements and act as the primary operational liaison. The role demands high emotional intelligence and operational acumen, as well as the ability to champion...Senior
$80k - $100k
A healthcare technology leader is seeking a Customer Events & Engagement Specialist to enhance customer engagement through virtual events and strategic meetings. The ideal candidate should possess strong project management skills, with at least 3 years of experience in...Remote job- Aon is hiring a senior demand generation specialist to drive growth marketing programs within our human capital solutions business. In this position, you will maintain marketing automation platforms like Marketo, build campaigns, and monitor their performance. The ideal...Senior
- ...recognized brands, we are leaders in loyalty, helping... ...-life balance and support our team with: Flexible... ...leadership. As Senior Director, Client Services... ...strategic driver of customer engagement, revenue growth, and enterprise... ...recommendations that drive ROI and address...SeniorTemporary workRemote workFlexible hoursShift work
$78.8k - $131.3k
Senior Security Customer Engagement Specialist You will play a key role in delivering our customer engagement... ...expertise. Deliver timely expert support, fostering strong relationships and... ...teams to ensure seamless communication. Drive strategic initiatives and projects...SeniorContract workLocal area$68k - $174.13k
...account executives, driving strategic and... ...partners closely with senior client leadership... ...strategic goals and support client retention.... ...of consultant engagement strategies to expand... ...Manage budgets, revenue goals, staffing, and... ...face meetings with customers as needed to support...Hourly payFull timeContract workWork experience placementLocal area$78.8k - $131.3k
The Information Security Customer Engagement team is at the forefront of helping... ...with confidence. As a senior member of the team, you will... ...expertise. Deliver timely expert support, fostering strong customer... ...and collaboration. Drive strategic initiatives and projects...SeniorContract workLocal area- ...INC is looking for a strategic leader to oversee its Geospatial Support, Training, and Professional... ...responsible for technical support, customer experience, and service engagement. The ideal candidate will... ...operational efficiency while driving technology adoption. The...
$77k - $202k
Senior Associate, Customer Experience At PwC, our people in customer... ...and offer guidance and support to help clients... ...customer experience and drive business growth. Those... ...Pricing, Promotions, and Revenue Management team you will lead client engagement teams on strategy and...Senior$160k - $180k
...are looking for an experienced Senior Strategic Engagement Lead who thrives in a fast-... ...Sciences. We are accountable for driving meaningful, measurable outcomes for our customers by aligning our products and... ...our solutions and products support those goals. Excel in...SeniorWork at office$64.2k - $116.4k
...rapidly evolving to support them. Our internal... ...the year, engagement margin improvement... ...Business Advisor (EBA) - Senior Associate role,... ...be accountable for driving engagement readiness... ...to support revenue recognition, margin... ...our team-led and leader-enabled hybrid model...SeniorFull timeContract workWork experience placementSummer holidayWork at officeFlexible hours- ## Senior Revenue AccountantApplylocations: North Carolina, USA... ...experiences for their customers and employees. Through... ...experiences at scale to drive customer loyalty, workforce engagement, efficiency and... ...role is responsible for supporting SAAS revenue recognition...SeniorContract workRemote workWork from homeWorldwideFlexible hours
- CliftonLarsonAllen LLP is actively seeking Accounting Consultants (Engagement Directors) for their Client Accounting and Advisory Services (... ...will provide high-level interim and project-based accounting support for clients, focusing on efficient financial management and...SeniorInterim roleFlexible hours
- ...Serving more than 1,500 customers globally and as the... ...community, EDB supports major government organizations... ...EDB is seeking a Senior Partner Account Executive... ...responsibility to drive revenue growth strategies... ...to develop co-selling engagements with the EDB USA Enterprise...Senior
$102.5k - $187.9k
...EY advises and supports clients to... ...on Automated Revenue Recognition, Subscription... ...technology to drive process... ...deliver technology engagements and solutions... ...Analysis Senior, where you will... ...configuration and/or customization, integration,... ...team-led and leader-enabled hybrid...SeniorSummer holidayFlexible hours- ...Raleigh, NC, is seeking a Strategic Global Customer Success Manager to be the key liaison... ...relationships to ensure operational excellence and drive revenue growth. The ideal candidate will have 3+... ..., and strong communication skills to engage at the C-Level. The position offers...
- Account Executive / Senior Account Executive... ...to understand customer business goals and... ...existing customers to drive renewals,... ...ongoing and postsale engagement. Manage customer satisfaction... ...or recurring revenue solutions.... ...partner certification support. Opportunity to grow...SeniorBase plus commission
$87k - $113k
...Supervisor - Specialty OperationsThe Senior Supervisor, Customer Support, acts as a liaison between... ...with an effort to drive business results and employee engagement. This role will develop assessment... ...Responsible for approx. $3M in yearly revenue through patients graduating...SeniorTemporary workLocal areaShift work$160k - $180k
Datavant is seeking a Senior Strategic Engagement Lead to manage and strengthen relationships across a portfolio... ...clients. This role involves driving meaningful outcomes through effective account management and enhancing customer satisfaction. Ideal candidates will have...Senior- A leading public accounting firm in Raleigh, NC is seeking an experienced Audit Senior to lead audit engagements, mentor staff, and ensure high-quality client service. The ideal candidate will have at least 2 years of public accounting experience and hold a Bachelor's...Senior
$102.5k - $187.9k
...EY advises and supports clients to assess... ...technology to drive process... ...in the quote to revenue business processes... ...deliver technology engagements and solutions... ...Technology Analysis Senior, where you will... ...with customers and architect the... ...our team-led and leader-enabled hybrid...SeniorSummer holidayFlexible hours
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