Office Coordinator

Join Our Team at Oklahoma Heart Hospital (OHH)

ONE TEAM. ALL HEART. At OHH, we believe that patient care is truly at the heart of everything we do. Our dedicated team members are involved in every step of our patients' journeys, bringing hope, compassion, and healing to both patients and their families. Together with our physicians and caregivers, we're shaping the future of heart care in Oklahoma by serving the state and leading the nation.

Why You'll Love Working Here:

• Comprehensive Benefits: Medical, Dental, and Vision coverage; 401(k) plan with employer match; Long-term and short-term disability; Employee Assistance Programs (EAP); Paid Time Off (PTO); Extended Medical Benefits (EMB); Opportunities for continuing education and professional growth

Please note that benefits may vary by position, and some roles (like PRN, Flex, Float, etc.) may have exclusions. For eligible positions, benefits start on your first day!

We can't wait for you to join our heart-centered team!

Responsibilities

The Office Coordinator assists with daily clinic patient care (i.e. patient flow, checking-in, checking-out, answering multi-line phones, scheduling appointments, medical records, maintenance of medical supplies, etc.)

Other duties include:

• Greet patients and visitors in a prompt, courteous and helpful manner. Screen visitors/vendors and direct to appropriate personnel.
• Check-in patients, copy front and back of insurance card(s) and verify and update necessary demographic information. Verify billing information and existing balances.
• Answer multi-line telephone system and properly and efficiently screen calls.
• Route calls to appropriate personnel.
• Schedule patient appointments for physician office visits/diagnostic testing on computer system, following office scheduling policies and procedures.
• Copy any necessary medical records with proper authorization; scan records into computer system.
• Utilize computer applications and stay current with systems updates.
• Order and maintain clinical and office supplies and equipment.
• Contact medical facilities or departments to schedule patients for tests and/or admission.
• Check patients out after clinic appointments, collect co-pays and/or patient balances and record receipts for services.
• Collect information regarding any referral/authorization needed for upcoming appointments and notify appropriate personnel.
• Distribute forms to schedulers for confirmation of appointments.

Qualifications

Education: High school diploma or equivalent required.

Experience: Minimum of one(1) year work experience in the medical front office setting; One (1)year experience with multi-phone system; Knowledge of medical terminology desirable; Computer experience Cerner Software

Every team member at OHH plays an integral role in our patients' experience. They are the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care.

Learn more about diversity at Oklahoma Heart Hospital.

As part of our team, you are empowered to work collaboratively with our physicians and other caregivers, and play an integral role in setting the standard for excellence in patient care. Every team member at OHH plays an integral role in our patients' experience. They are the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care.