Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2025 and is a growing team of two with big plans for the future. Before opening my own office, I spent five years working as a State Farm team member, which gave me the experience and vision to build an agency focused on growth, positivity, and opportunity.

I attended St. John’s University and am currently engaged. I also have a dog who keeps life fun outside the office. Building a balanced, positive lifestyle is important to me, and I bring that same energy into the workplace.

We offer PTO, bonuses, licensing reimbursement, and a strong focus on work-life balance. Our goal is to create an environment where hard work is recognized and team members feel supported as they grow.

Our culture is built around the idea of “lift as you grow.” We’re very positive, motivated, and focused on helping each other succeed while reaching our own goals. I’m open to helping team members work toward becoming agents themselves and believe in celebrating the team’s successes along the way.

We’re looking for someone with a strong mindset, positive attitude, and a willingness to learn and grow. If you’re hardworking, motivated, and ready to build a career in a supportive, uplifting environment, this could be a great place for you.

ROLE DESCRIPTION:
Sebastian Turcios - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Must be willing to obtain Property/Casualty insurance license.