High Volume Recruiter

Job Description Client is one of the world’s most admired brands, growing and leading the future of mobility with high-quality solutions that enhance lives. We’re looking for diverse, talented team members who want to dream, do, and grow with us. Who we are Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Client. As one of the world’s most admired brands, Client is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for diverse, talented team members who want to Dream. Do. Grow. with us. An important part of the Client family is Client Financial Services (TFS), the finance and insurance brand for Client and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world‑changing company—delivering on Client vision to move people beyond what’s possible. At TFS, you will help create best‑in‑class customer experience in an innovative, collaborative environment. To save time applying, Client does not offer sponsorship of job applicants for employment‑based visas or any other work authorization for this position at this time. Who we're looking for Client Financial Services is looking for a passionate and consultative High‑Volume Recruiter, Contract to support call center hiring in our Alpharetta, GA and Chandler, AZ locations. The primary responsibility of this role is to provide full‑cycle recruitment for high volume openings at Client, primarily in TFS call center locations. This person will set call center hiring plans and new‑hire class targets, as well as manage other roles at the centers when call center classes are not active. They will deliver an excellent hiring manager and candidate experience, and meet standard high‑volume recruiter metrics. These roles are hybrid in nature, with some days onsite and some working remotely. Candidates should live within a commutable distance to our Alpharetta, GA and Chandler, AZ locations respectfully. What you’ll be doing Responsible for supporting full‑cycle recruiting for high volume/call center hiring for TFS call centers, as well as supporting other center roles when call center classes are not active. Successfully manage call center hiring plans, backing up 8 weeks prior to the new hire start date. Proactively identify roadblocks, resolve them, and ensure an efficient recruiting process throughout. Provide thorough, proactive, and transparent communication and excellent customer service to key stakeholders to determine the effectiveness of recruiting plans. Establish collaborative, customer‑focused relationships with hiring managers/teams, and provide recommendations and best practices to improve the effectiveness and efficiency of the recruiting process. Successfully manage performance metrics for example: average hires per month, average time to offer/hire, hiring manager and candidate satisfaction, offer acceptance ratios, etc. Understand the Client business model, organization, strategy, and drivers, and impart your knowledge of client team functions in conversations with candidates. Be a self‑starter, able to learn quickly and work independently. Exercise effective judgment, sensitivity, discretion, and creativity to changing needs. Serve as a brand ambassador, ensuring candidates are engaged and proactively informed about the status of their application. Ensure compliance with Client policies and employment laws covering recruiting and hiring practices. Participate in various Talent Acquisition ad hoc project initiatives. What you bring Bachelor’s Degree, or high school diploma and at least 5 years of equivalent experience. At least 2+ years of recruiting, high volume experience, supporting front lines/high volume/call center recruiting. At least 1+ year of hands‑on experience recruiting in Workday Recruit. At least 1+ year of hands‑on experience leveraging MS Teams, Slack, or other platform to manage shared information in the recruiting process. Experience successfully managing to meet all class size hiring targets, monthly/annual recruiter performance metrics. Experience proactively building candidate pipelines for upcoming high‑volume classes, outreach accordingly. Experience as an in‑house recruiter, working closely with different stakeholder groups, primarily HRBAs, building consensus, and achieving behavior change and acceptance of concepts, recommendations, ideas, and direction. Added bonus if you have Hands‑on experience with Phenom People, or another similar CRM. Experience leveraging video interviewing. SPHR/PHR Certification. #J-18808-Ljbffr