Social Services Supervisor

Social Services Program Administration

Performs highly responsible professional work in the administration and supervision of social services programs including the interpretation and assessment of policies and the supervision of professional, paraprofessional, and office support personnel within the social services division; supervises a unit providing services in one or more of the following program areas: child-protective services, adult-protective services, mental-health case management, developmental-disabilities case management, foster care, day care, family-based services, and school-based social services; performs related work as assigned.

• Selects qualified personnel for the unit.

• Identifies staff development and training needs and ensures that training is obtained.

• Evaluates staff performance and recommends appropriate action.

• Holds individual conferences with staff and interprets agency/state policies, rules and regulations.

• Reviews case records to ensure that agency and state policies, rules and regulations are adhered to and proper social work practices are being observed.

• Monitors and evaluates the provision of client services in the program area.

• Fosters effective community-agency relations and organizes community projects.

• Participates in community meetings and is responsible for the utilization of community resources.

• Writes and monitors purchase of service contracts with area vendors.

• Interviews clients when special problems arise, listens to concerns, grievances and recommends/takes appropriate action.

• Handles emergency situations when necessary.

• Performs program analysis and needs assessment.

• Monitors budget and keeps management appraised of budget deviations.

• Provides justification for budget deviations to management staff and/or county board.

• Assists in the planning and development of social services budget and provides the justification and rationale to county board regarding social service unit/division budget needs and requests.

• Assists in writing and developing the agency community social service plan.

• Maintains records, prepares reports, and composes correspondence relative to the work.

An accredited master's degree from an accredited institution in social work or clinical psychology, counseling psychology, human services administration, or closely related field (i.e., applied behavioral sciences) and one year of experience as a social worker. Or • Baccalaureate degree from an accredited institution in social work from an accredited college/university and two years of experience as a social worker. Or • Baccalaureate degree from an accredited institution in a closely related field (psychology, sociology, human services) and three years of experience as a social worker OR • Baccalaureate degree in an unrelated field from an accredited college/university and five years of experience as a social worker.

The examination will consist of a rating of training and experience based on the information you provide in your application and your responses to the supplemental questions included in the application process. You must read the questions carefully, answer truthfully, and include any experience claimed in your answers to the supplemental questions in the "work experience" section of your application. Any experience claimed in your answers to the supplemental questions but not included in the Work Experience section of your application will not be credited. You will be asked to verify your degree with official transcripts upon hire. Once your application has been submitted changes cannot be made. If you have a change in location availability or your contact information changes please email View email address on click.appcast.io with the new information and include your applicant ID.