Sales Development Representative

Job Description

Job Description

About Us

Think about your last hotel stay. Did you skip the front desk line with mobile check-in? Message the staff for extra pillows? Order a late-night snack with a tap on your phone? Then you’ve likely run into Canary in the wild.

Canary Technologies is the leading agentic AI platform for hotel and guest management, powering the digital infrastructure for more than 20,000 hotels in 125+ countries. The world's most renowned hospitality brands, including Marriott International, Four Seasons and Wyndham Hotels & Resorts, partner with us to increase revenue, improve operations and elevate the guest experience.

We’ve executed the largest deployment of autonomous AI systems in hospitality, building technology that fundamentally redefines how guests and hotels interact. It’s made us one of the top-funded hotel technology companies in the world, with nearly $200M raised to date.

Canary has been recognized as a 2024 and 2025 Deloitte Technology Fast 500™ company, Inc. 5000 fastest-growing company, and swept the 2026 HotelTechAwards , including Best Place to Work, #1 Guest Experience Platform, and the Hotelier’s Choice Award . We’re scaling our team to bring innovation to life faster than ever.

We're growing quickly, and we're looking for people who are passionate about their work, want to grow with us and are ready to take on more responsibility along the way. We value rigor and velocity in equal measure: high standards, fast pace, real ownership. If that's the environment you're looking for, this is the place for you.

Come join us! Let’s shape the future of hospitality together.

About the Role

We are seeking a highly motivated Sales Development Representative (SDR) to help our growing company drive new customer acquisition. This is an excellent opportunity for a self-starter that is looking to grow their sales career at a fast-paced tech company. This role will provide a career path in outbound sales for a talented individual. A successful candidate will have a positive phone presence, be fluid, and be able to think on your feet while presenting a confident pitch to engage the opportunity. You’ll bring a strong mentality to each day and be open to immediately applying advice. If you feel that you understand this role and are prepared to take on this crucial responsibility, we would love to work with you.

What You’ll Do

• Conduct persistent outreach to targeted prospects (dials/email)
• Communicate our value proposition to decision makers and qualify them for potential sales opportunities
• Deliver against a quota for qualified leads
• Leverage prospecting tools to research companies and identify key decision makers
• Collaborate closely with our Account Executives to help them close accounts and accelerate pipeline growth
• Contribute towards optimizing our approach towards sales development to drive ongoing improvement
• Leverage Salesforce for lead and pipeline management, and sales forecasting
• Participate in knowledge sharing, training updates and process optimization

What We’re Looking For

• 1+ years of work experience
• Prior experience in Sales, Expert Network, or Recruiting (preferred)
• Prior experience in hospitality or software (preferred but not required)
• Ability to adapt easily to new situations and eager to learn/contribute
• Experience qualifying leads
• Excellent verbal and written communication skills
• Grit – dialing and being an SDR takes emotional strength and you either have it or you don’t
• Determined to exceed goals on a weekly basis and have self-accountability
• Assertive, persistent, persuasive, and a good listener
• Smart and confident to build successful client relationships and overcome objections/rejections over the phone

Compensation

Target cash compensation ranges from $75,000 - $80,000, including a fixed annual salary and uncapped commission paid monthly.

This role also includes a stock option grant, subject to board approval.

Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location.

Perks & Benefits

We work hard to make Canary a fun, rewarding, and high-energy place to work. Here’s how we take care of our flock:

Time Off

• Unlimited PTO: Take the time you need to truly rest and recharge.
• Holidays + Canary Days: Standard holidays plus monthly company-wide days off for a guaranteed long weekend.
• Birthday Holiday: A dedicated day off to celebrate you!

Travel & Office Flexibility

• Office Exchange: A travel stipend to visit the team in person at our SF, NY, or Dallas hubs.
• Canary Hotel Experience: Staying at a Canary hotel? We’ve got you covered with a credit toward your stay.
• Preferred Hotels Discount: Enjoy a minimum 30% off the best available rate at select partner hotels globally.

Growth & Community

• Self Improvement Club: A monthly budget to help you smash your personal goals.
• Professional Development: Level up your career with a dedicated learning stipend to fuel your skills and cross-functional connection.
• Referral Program: Help us grow the flock and score a cash bonus for successful hires.

Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.