Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License Reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k) matching
• Dental insurance

ABOUT OUR AGENCY:
Our agency is built around a young, close-knit team that works hard, supports one another, and enjoys winning together. We make time for team-building events outside of the office and have created an environment where people can enjoy coming to work while still being challenged to grow. As a top 5 financial services agency and top 10 overall production agency in our territory, we’re proud of our consistent track record of success and the opportunities that creates for our team.

Professional growth is a major part of our culture. Our agent is deeply committed to mentorship and has helped multiple team members develop their careers, including individuals who have gone on to open successful agencies of their own. Within our office, team members can also advance into leadership positions such as Customer Service Manager or Sales Manager, which come with increased responsibility, career development, and higher base compensation. For high-performing team members, there is also a clear path toward future State Farm agency ownership.

We offer retirement benefits with a 3% employer match and cover 50% of employee health, dental, and vision insurance costs. Team members also have quarterly promotional opportunities, strong annual bonus potential, access to external leadership and development training, and support from an in-house business and development coach.

If you’re looking for a supportive, high-performing team where your results can lead to greater responsibility, increased earning potential, leadership, and even future agency ownership, we’d love to meet you.

ROLE DESCRIPTION:
Andrew Baudino - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.