Business Development Representative

Job Description

About ProsperityEHR

ProsperityEHR is a purpose-built behavioral health EHR, practice management, and billing platform that helps organizations streamline operations, strengthen financial performance, and improve clinical care.

Backed by 30 years of behavioral health expertise, our integrated platform brings together scheduling, clinical documentation, e-prescribing, billing, analytics, and revenue cycle management. By connecting clinical and operational workflows, ProsperityEHR helps behavioral health organizations reduce administrative complexity and spend more time focused on patient care.

Overview and Responsibilities

ProsperityEHR is seeking a motivated, outbound-focused Business Development Representative (BDR) to help expand our presence across the behavioral and mental health market. In this role, you will be responsible for identifying prospective customers, initiating meaningful conversations, and generating qualified sales opportunities for our Account Executive team.

You will engage behavioral health practice owners, executives, clinical leaders, and operational decision-makers through a combination of outbound calling, email, and targeted prospecting campaigns.

We're looking for someone who enjoys building relationships, is confident initiating conversations, and takes ownership of their results. The ideal candidate is curious, competitive, coachable, and interested in developing a career in healthcare technology sales. Prior healthcare experience is required and behavioral health specific experience beneficial but not required. We value strong communication skills, initiative, and a demonstrated ability to generate opportunities through outbound engagement.

Key Responsibilities

Outbound Prospecting & Pipeline Development

• Research, identify, and prioritize behavioral health organizations within assigned markets and target account segments.
• Execute consistent, multi-channel outbound prospecting campaigns using phone, email, and other approved communication channels and tools.
• Identify and engage key decisionmakers, including practice owners, executives, clinical leaders, practice administrators, and revenue cycle stakeholders.
• Develop personalized outreach that connects ProsperityEHR's capabilities with relevant business challenges and opportunities.
• Build and maintain prospecting sequences, follow-up cadences, and account engagement plans leveraging available outbound tools and platforms.
• Generate qualified discovery meetings and new business opportunities for Account Executives.

Lead Qualification & CRM Management

• Conduct initial prospect qualification to assess organizational fit, existing technology, business challenges, and potential buying interest.
• Coordinate qualified meeting handoffs to Account Executives, ensuring relevant discovery information is documented and communicated.
• Maintain accurate prospect records, outreach activity, lead status, and follow-up tasks within the CRM.
• Monitor prospect engagement and follow-up activity to maintain momentum across target accounts.
• Track prospecting performance, meeting conversion, and pipeline contribution against established goals.

Sales Collaboration & Market Engagement

• Partner closely with Account Executives and sales leadership to align outbound efforts with territory priorities and revenue goals.
• Coordinate with marketing and external business development partners to support targeted campaigns and consistent market messaging.
• Share prospect feedback, objections, competitive insights, and emerging market trends to improve outreach effectiveness.
• Develop working knowledge of behavioral health practice operations, EHR technology, practice management, and revenue cycle management.
• Participate in ongoing sales training, coaching, and professional development.
• Other duties as assigned.

Qualifications

Required

• 2+ years of experience in sales development, business development, inside sales, or a comparable customer-facing role.
• 1+ years of healthcare industry specific experience, which could include clinical, operations, and revenue cycle, or selling into these practices.
• Strong verbal and written communication skills, including the ability to engage professionals through phone and email.
• Confidence initiating conversations with new prospects, navigating objections, and establishing credibility.
• Strong organizational and time-management skills, with the ability to manage multiple prospects and follow-up activities.
• Self-motivated, accountable, and comfortable working independently in a remote environment.
• Demonstrated curiosity, coachability, and willingness to learn new technologies and industries.
• Comfortable working toward defined activity, meeting-generation, and pipeline development goals.
• Willingness and ability to travel up to 30% of the time, including overnight and weekend travel as required.
• Must reside in one of the following states: FL, GA, IA, MD, MN, NJ, NY, PA, WI, WV, CO
• Authorization to work in the United States without sponsorship.

Preferred

• Experience in SaaS, healthcare technology, medical software, or other B2B technology environments.
• Exposure to electronic health records, practice management, behavioral health, or revenue cycle management.
• Experience supporting territory-based sales teams or coordinating campaigns across multiple markets.

More About You

• Assertive – willing to push back when necessary
• Highly autonomous and self-directed
• Ability to navigate the gray
• Operate with a service mindset
• Intrinsic desire to improve mental and behavioral healthcare

Compensation: $55,000–$65,000 base salary | $75,000–$90,000 on-target earnings (OTE), including performance-based variable compensation

Must reside in one of the following states: FL, GA, IA, MD, MN, NJ, NY, PA, WI, WV, CO.