Executive Assistant

Executive Assistant

We are seeking a highly organized, professional, and customer-focused Executive Assistant to support our leadership team while serving as a welcoming presence for new admissions and their families. This position plays a key role in providing exceptional customer service, fostering positive relationships with residents on our busy short-term rehabilitation unit, and assisting with administrative operations throughout the facility.

The ideal candidate is compassionate, detail-oriented, able to manage multiple priorities, and thrives in a fast-paced healthcare environment.

Duties & Responsibilities

• Welcome new admissions and their families, ensuring a positive first impression.
• Build and maintain strong relationships with residents, families, and visitors by providing exceptional customer service.
• Assist the leadership team with daily administrative tasks, special projects, and operational support.
• Maintain accurate records, spreadsheets, reports, and tracking logs.
• Develop and monitor audits to track, trend, and report important operational data.
• Coordinate meetings, prepare meeting materials, and maintain calendars as needed.
• Answer phones, greet visitors, and respond professionally to inquiries.
• Prepare correspondence, forms, presentations, and other documents.
• Collaborate effectively with interdisciplinary departments to ensure smooth daily operations.
• Assist with resident satisfaction initiatives and customer service follow-up.
• Maintain confidentiality while handling sensitive information.
• Demonstrate excellent organizational skills while managing multiple priorities in a fast-paced environment.
• Support facility initiatives and perform other administrative duties as assigned.

Qualifications

• Associate's degree required.
• Previous administrative or executive support experience preferred, preferably in a healthcare setting.
• Excellent computer skills, including Microsoft Office applications.
• Strong organizational, communication, and interpersonal skills.
• Ability to multitask, prioritize responsibilities, and meet deadlines.
• Professional demeanor with exceptional customer service skills.
• Ability to work independently while functioning as part of a collaborative team.

Requirements

• Excellent work ethic.
• Caring, compassionate, and positive personality.
• Strong time management skills and ability to meet deadlines.
• Ability to remain organized while managing multiple tasks.
• Ability to spend the majority of the workday on your feet interacting with residents, families, and staff.
• Commitment to providing compassionate, high-quality service.

Benefits

• Competitive salary
• Employee and family health, dental, and vision insurance
• 401(k) with employer contribution
• Generous paid time off
• Free parking