Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Branch Operations Assistant

Ritchie Bros.

Job Description

The Branch Operations Assistant addresses all customer and branch inquiries under the direction of the Branch Supervisor and assigned Branch Manager including all clerical duties needed in the office, performing various yard functions, including Loader Operation, to ensure that all key information is recorded on incoming vehicles and assist with upkeep and maintenance of these vehicles throughout the sale process.

Responsibilities

  • Provide various customer support services through mail, telephone, and direct personal contact.
  • Process orders and assignments and enter data into the computer system.
  • Reference pricing and delivery information.
  • Respond to customer questions, complaints, and requests.
  • Perform word processing assignments, filing, and related clerical duties.
  • Process all necessary paperwork for auction day, securing necessary approvals.
  • Follow well-established procedures and under the close direction of the supervisor.
  • Open to learning automobile titling.
  • Assist with other office functions as needed.
  • Vehicle check-in by recording and filing information on vehicles being assigned to the facility.
  • Detail (thoroughly clean) vehicles to improve their appearance to enhance their value at auction.
  • Safely operate passenger vehicles to move the vehicles around the facility and store them in the appropriate locations at the branch.
  • Assist visitors by providing appropriate guidance and/or directing them to the appropriate person for additional assistance.
  • Experienced loader operation.
  • Able and willing to report all violations of company policy to a supervisor or manager, immediately.
  • Subject matter expert for Yard Attendants, Loader Operators, and Customer Service Representatives
  • Other duties as assigned per business needs.
Qualifications
  • Strong leadership skills.
  • Superior time management skills.
  • Ability to work independently.
  • Strong proficiency in problem resolution.
  • Excellent professional communication skills to interact effectively with customers & towers - both verbal and written.
  • Willing to learn how to operate a forklift (Within 90 days of starting position).
  • General mechanical knowledge of makes and models of vehicles required.
  • Experience in the equipment rental or construction industry and/or related field preferred.
  • Basic automotive repair skills preferred.
  • Previous forklift operating experience.
  • Strong Microsoft Office skills are required with above-average proficiency in Excel and PowerPoint
  • Must remain alert to potential hazards associated with heavy equipment and other vehicles operated in their work area.
  • This position involves outdoor work in all types of weather.

About Us

IAA Holdings, LLC (IAA)

IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA's unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base - located throughout over 170 countries - and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns.

RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company's 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year.

About the Team

About the team - Yard Operations


We conduct hundreds of live auctions each year around the world. It takes a hardworking team of energetic people in a wide variety of full-time and part-time roles to conduct a successful multi-million dollar auction - from equipment inspectors, yard managers and operators to administrative staff and customer service representatives.
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Branch Operations Assistant in New Orleans, LA vacancy
  • The Branch Operations Assistant addresses all customer and branch inquiries under the direction of the Branch Supervisor and assigned Branch Manager including all clerical duties needed in the office, performing various yard functions, including Loader Operation, to... 
    Operations
    Full time
    Part time
    Work at office

    RBGlobal

    New Orleans, LA
    14 hours ago
  • $57.8k - $78.2k

     ...business traveler's logistics, generates expense reports and assists in reconciling corporate credit card charges to ensure timely...  ...and maintains information relative to department and business operations. Verbally communicates a wide variety of information to multiple... 
    Operations
    Permanent employment
    Live in
    Work at office
    Immediate start
    Relocation
    Visa sponsorship
    Work visa
    Relocation package
    Shift work
    Day shift

    Boeing

    New Orleans, LA
    2 days ago
  •  ...Provide high-level administrative assistance to the President, including scheduling, calendar...  ...of the President and executive team. Operations & Reporting Maintain and distribute daily and monthly sales reports by branch. Track and compile survey data, employee... 
    Operations
    Work at office

    John H Carter CO

    Metairie, LA
    3 days ago
  •  ...JOB SUMMARY:The Executive Assistant plays a critical role in advancing Bastion's mission to serve veterans and their families. Serving as the operational backbone of the Executive Director's office, this position ensures seamless day-to-day functioning across administrative... 
    Operations
    For contractors
    Work at office

    Bastion Community of Resilience

    New Orleans, LA
    2 days ago
  • The Gray Insurance Company, located in Metairie, Louisiana, is seeking an experienced professional for an executive support role. This position requires managing a complex calendar, coordinating travel, and handling confidential correspondence. The ideal candidate will...
    Operations
    Work at office

    The Gray Insurance Company

    Metairie, LA
    3 days ago
  • $99.3k - $185.8k

     ...responsible for implementing administrative strategic plans, operations and customer relations of the Executive Administrative Coordinator...  ...address emerging needs to evaluate and coach executive assistants on their performance Promotes an understanding of Enterprise... 
    Operations
    Work experience placement
    Summer holiday
    Work at office
    Flexible hours

    Ernst & Young Oman

    New Orleans, LA
    14 hours ago
  • $12 - $16 per hour

     ...Key Holder Part-time Store Operations Average total pay: $12.00 - $16.00+ an hour (hourly base pay + uncapped tiered commission...  ...depth information on product features and benefits. You would also assist with, and be knowledgeable in, all store operations, including... 
    Operations
    Hourly pay
    Full time
    Part time
    Immediate start
    Shift work

    Comoto

    New Orleans, LA
    1 day ago
  •  ...customers while you Deliver exceptional Customer Service: Assist customers with requests and inquiries. Follow our customer...  ...and organized while maintaining store visual standards. Operate POS/ register to properly cash out all customers. Achieve Sales... 
    Operations
    Part time
    Flexible hours
    Afternoon shift

    IT'SUGAR

    New Orleans, LA
    14 hours ago
  •  ...active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is...  ...to ensure store staff is equipped to maximize business. Assists in recruiting store staff and embraces diversity by contributing... 
    Operations
    Work at office
    Shift work

    Tailored Brands Inc

    Gretna, LA
    4 days ago
  • $15 per hour

     ..., Louisiana, 70130 United States Role Summary A Key Holder collaborates with the management team in supervision of store operations functions and leading an environment that is engaging and inspiring to the customer and team. This includes driving sales, building... 
    Operations
    Full time
    Work at office
    Local area
    Flexible hours
    Night shift

    Free People

    New Orleans, LA
    4 days ago
  • $18 per hour

     ...are followed strictly. When working in the stockrooms, Key Holder are expected to participate in all objectives related with operations of the back areas including: delivery, replenishment, transfers in & out, maintenance of the standards of the stockroom, inventories... 
    Operations
    Hourly pay
    Work experience placement
    Shift work

    Mango

    Metairie, LA
    3 days ago
  •  ...leadership team, supporting the Camp Director in managing the daily operations of camp. This role focuses on administrative functions,...  ...professional standards of Kidcam. Pre-Camp: The Office Administrator assists with preparing camp management software, entering camper data,... 
    Operations
    Work at office

    Kidcam Camp Programs

    Metairie, LA
    4 days ago
  • Responsible in assisting the TUMG Executive Director of Clinic Operations and Executive Assistant in activities relevant to the operations of TUMG Administration and TUMG Clinics. Interacts with Physicians, TUMG staff, Department Administrators, Clinic Managers, Clinic... 
    Operations
    Work at office
    Local area

    Tulane University Translational Science Institute

    New Orleans, LA
    1 day ago
  • $14.21 per hour

     ...Holder, better known as a "Floor Leader," at Skechers, you'll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional customer service. In this entry-level management role, you'll oversee daily operations... 
    Operations
    Hourly pay
    Local area
    Flexible hours
    Shift work
    Afternoon shift

    Skechers U.S.A.

    New Orleans, LA
    3 days ago
  •  ...innovate, ensuring our platform meets the evolving needs of Salesforce developers and operations professionals. Job Summary We are seeking a high-performance Executive Administrative Assistant to serve as a strategic operational partner to Copado's senior executive... 
    Operations
    Shift work

    Copado

    New Orleans, LA
    3 days ago
  •  ...Key Carrier - Store Overview The Key Carrier assists in the management of the retail facility. This position could be a cashier, receiver...  .... The Key Carrier should know the necessary aspects of store operation and act as the Store Manager in his/her absence, on a short-... 
    Operations
    Work at office
    Local area

    Cavender's

    Gretna, LA
    2 days ago
  • $70k - $75k

     ...Work with project department leads to ensure timely processing of documentation. May occasionally be required to manage day-to-day operations of the Document Control Team. Who You Are Minimum Qualifications: ~ Bachelor's Degree or equivalent experience ~1-3... 
    Operations
    Contract work
    Work at office
    Local area
    Flexible hours

    WSP

    New Orleans, LA
    4 days ago
  • $31.9k

     ...Service in writing of any address changes The minimum age limit is 18 years for any class of work requiring hard physical labor, operation of or proximity to hazardous machinery, exposure to hazardous chemicals, or participation in any other processes or procedures which... 
    Operations
    Full time
    Part time
    Work experience placement
    Work at office
    Remote work
    Flexible hours
    Shift work

    City of New Orleans, LA

    New Orleans, LA
    3 days ago
  •  ...Office Assistant - Caesars Superdome & Smoothie King Center The Role Provides office services by implementing administrative systems...  ...and sponsorship, analytics and valuation, hospitality and operations. Responsibilities Provides office services by implementing... 
    Operations
    Work at office

    Legends

    New Orleans, LA
    14 hours ago
  •  ...looking for a fulfilling career , the Branch Office Administrator (BOA) role may be the...  ...the annual business planning process to assist in developing strategies for the...  ...accurate client records. Administrative & Operational Support: Strong ability to work independently... 
    Full time
    Temporary work
    Work at office
    Home office
    Flexible hours

    Edward Jones

    New Orleans, LA
    14 hours ago
  • Description We are currently seeking an Office Assistant to join Collabour Biz, a leading Public Relations company based in New Orleans...  ...play a crucial role in ensuring the smooth running of daily operations within the office. This position is vital to maintaining efficiency... 
    Operations
    Work at office

    Collabour Biz

    New Orleans, LA
    4 days ago
  •  ...TXJob Type: Full-TimeReports To: Office ManagerJob Summary:We are seeking a reliable and detail-oriented Office Assistant to support daily administrative operations and help ensure the smooth running of our office. The ideal candidate will be highly organized, proactive,... 
    Operations
    Work at office

    Entertainment Travel Associates

    New Orleans, LA
    1 day ago
  •  ...RNGD projects and business endeavors. This role ensures efficient operations, accurate documentation, and positive employee experience while...  ...payroll on applicable projects. Administrative Operations Assist with miscellaneous copying, scanning, organizing, and filing tasks... 
    Operations
    Daily paid
    For subcontractor

    RNGD

    Metairie, LA
    3 days ago
  •  ...discrepancies, and maintains accurate records in the LEERS system. Assists customers requesting vital records by verifying eligibility,...  ...in accordance with state law. Maintains administrative and operational support by reconciling bank notes, managing records retention,... 
    Operations
    Work at office

    GovernmentJobs.com

    New Orleans, LA
    14 hours ago
  •  ...Be the heart of our office and a key player in our financial operations! Mignon Faget is a dynamic, multi-location retail company seeking...  ...supplies, equipment maintenance, and service providers. Greet and assist visitors, clients, and vendors with professionalism and warmth.... 
    Operations
    Full time
    Work at office

    Skillcloud Hcm Solutions

    New Orleans, LA
    14 hours ago
  •  ...Job Description Job Description The Assistant Manager Retail plays a crucial role in supporting daily store operations and driving sales performance. This position involves overseeing inventory management, ensuring excellent customer service, supervising staff, and... 
    Operations

    Rainbow Stores

    New Orleans, LA
    14 days ago
  • $55.83k

     ...deliver optimal customer service to all stakeholders requiring assistance. Efficient. Ability to effectively manage time while...  ...learning. What You'll Do Manage and maintain the day-to-day operations of the office facilities. Manage office meeting space and... 
    Operations
    Hourly pay
    Part time
    Work at office
    Relocation
    Flexible hours
    Weekend work
    Afternoon shift

    Southern Poverty Law Center

    New Orleans, LA
    14 hours ago
  • $24 - $30 per hour

     ...and perform quality control and assurance on images and data. Assist with preparing boxes for storage and shipment and maintain accurate...  ...; lifting up to 50 pounds; standing, walking, and sitting operations typical of office work. Work Authorization/Security Clearance... 
    Operations
    Hourly pay
    Full time
    Temporary work
    Work at office
    Monday to Friday
    Day shift
    Afternoon shift

    TekSynap

    New Orleans, LA
    1 day ago
  • $750 - $1,000 per month

     ...proper benefits. Communicates with theater managers, facility employees and other festival personnel to execute smooth box office operations. Maintain regular/daily communication with the Ticketing and Credentials Director. Under direction of the Ticketing and... 
    Operations
    Full time
    Contract work
    Temporary work
    For contractors
    Self employment
    Live in
    Work at office
    Remote work
    Shift work
    Night shift
    Weekend work

    New Orleans Film Society

    New Orleans, LA
    14 hours ago
  •  ...Responsibilities (including, but not limited to): * Manage the daily operations of the office, ensuring that a professional workplace is...  ...to schedule. Maintain and update database of employees. * Assist with the recruitment, hiring, and on-boarding process for caregivers... 
    Operations
    Full time
    Work at office
    Local area
    Immediate start
    Weekend work

    Senior Helpers

    Metairie, LA
    14 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Branch Operations Assistant. Be the first to apply!