National Account Manager

National Account Manager

The National Account Manager Quick Service Restaurants (QSR) is responsible for managing a portfolio of QSR accounts with an emphasis on growing the accounts both in revenue and in sales across our product portfolio. S/he executes commercial plans, engages with the customer, and collaborates with cross-functional teams to deliver value. S/he will implement sales processes and analytics, collaborate on marketing efforts to support pipeline health, strategically position us as a value-add partner to grow their accounts. The ideal candidate will live in or near the Dallas metro area or Houston or Austin.

This role reports to a Vice President of National Accounts working closely with peers supporting the broader QSR business unit, Commercial Excellence, Category Management, and with various support functions. This role may provide inputs, insights, and direction to sales admin support.

Key Responsibilities

• Serves as sales lead for a portfolio of QSR accounts, developing a multi-year strategy around account plans and pipelines to ensure stability and long-term success
• Ensures all commercial, operational, and service expectations are met, proactively monitoring and addressing gaps or risks coordinating with Supply Chain, Operations, and Customer Service
• Regularly participates in business reviews with the assigned key accounts focused on strategy development and joint business planning with senior-level stakeholders
• Serves as an internal advocate for assigned accounts, ensuring their needs are reflected in product development, capacity planning, and in investment decisions
• Ensures compliance with contract, while managing the margin and improvement of the account
• Collaborates closely with Category Management to introduce innovative technologies and opportunities to ensure enhanced end-to-end solutions
• Works with Commercial Excellence to regularly review and drive optimal pricing performance and to implement data-driven reporting for customers, as well as imbed training and playbooks

Critical Skills & Qualifications

• Bachelor's degree in Business, Marketing, or related field; MBA preferred
• 5+ years of progressive sales experience, ideally in foodservice and QSR environments
• Demonstrated success in building and leading high-performing sales teams
• Expertise in customer segmentation, territory or account planning, and sales strategy execution
• Proficiency in CRM, pipeline analytics, and sales performance management tools
• Strong ability to influence cross-functionally and drive execution across departments
• Deep knowledge of RFP processes, sales forecasting, and market analysis
• Excellent leadership, communication, and change management skills

A reasonable estimate of the current range is $100,000 - $160,000 + bonus + benefits. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by job-related skills, experience, and relevant education or training. At Novolex, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.

The benefits for this role include 401(k) plan with company match, comprehensive medical, dental, and vision insurance, flexible spending and health savings accounts, paid vacation, and sick days, paid parental leave, paid holidays and wellness program