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Technical Support Specialist

Pacer Group

Job Title : Technical Support Specialist (SCADA) Location : Birmingham, Alabama Work Arrangement : On-site Employment Type : Contract Duration : 6+ Months Domain : Energy / Utilities Pay Rate : $30/hr on W2 Application Deadline : 5 Sept, 2026

SKILLS REQUIRED

Technical/Application Support Windows, AIX/UNIX Distributed Networks Change Management Business Continuity & Disaster Recovery CIP / SOX Compliance Strong Communication & Customer Service Critical Thinking & Problem Solving

POSITION OVERVIEW

Seeking a Technical Support Specialist to provide frontline 24x7x365 monitoring, troubleshooting, and application support for critical Energy Management and SCADA systems.

ROLES & RESPONSIBILITIES

Monitor SCADA/EMS systems for health and availability. Troubleshoot incidents and coordinate issue resolution. Support Business Continuity and Disaster Recovery systems. Track and document incidents through resolution. Communicate outages and critical events to stakeholders. Follow Change Management, security, and compliance procedures. Prioritize issues based on operational impact. Work rotating 8/12-hour shifts, including nights, weekends, and holidays.

BENEFITS

Medical Dental Vision 401(k) EEOC Compliance: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment.

DISCLAIMER

AI Usage Policy: Pacer Group uses AI to assist in screening applications. Final hiring decisions are made by human recruiters based on qualifications and experience. #J-18808-Ljbffr Pacer Group

Vacancy posted 4 days ago
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