Manager, Organizational Change Management, Business Consulting

Role Description

As a Manager within our Organizational Change Management Consulting practice, you will introduce and drive change activities to help clients transform their business and to recognize the greatest value from technology-driven initiatives, very often initiated by EPAM's world-class software engineering and product development teams. Expectations include leading or participating in the delivery of the change plan supporting client teams.

• Develop stakeholder analyses, communication plans, change impact studies, readiness assessments, end-user training strategies, L&D artifact development, adoption curve tracking, and benefits realization.
• Partner with EPAM's Practices, including Sales, Digital, Delivery, and Product Development to create a plan to help clients achieve their business objectives.

Responsibilities:

• Define, develop, and drive the execution of OCM projects.
• Conduct change impact and readiness assessments to identify key changes or readiness gaps that will impact the organization; develop and execute change management activities to minimize risks of the transition.
• Lead workshops to train and communicate change activities for stakeholders, senior level executives, and large groups.
• Facilitate organization design and role-mapping activities to support process and organizational changes.
• Participate in the creation and maintenance of all program-related training materials, approach, training schedule development, training metrics and measurement approach, training environment management.
• Actively communicate with and effectively influence all levels of the client organization.
• Demonstrate superior presentation, organization, project leadership, and meeting facilitation skills.
• Lead, model, and support the continued evolution of differentiated change methods, tools, and approaches for EPAM.
• Contribute to practice growth and development for EPAM through involvement with professional organizations, conference attendance, white papers, and any marketing activities aligning with EPAM's goals.
• Identify new business development opportunities.

Qualifications

• More than four (4) years of relevant experience in an established consulting firm environment. A blend of consulting and industry is also acceptable.
• This experience must include leading change management activities, executing communications strategies, and leading workstreams.
• More than four (4) years providing change management in support of technology-driven transformation programs.
• Keep current on trends within emerging technology, best practices, and policies, using a base of experience to advise clients on how change management strategies work to keep in line with the rapidly changing technology landscape.
• Bachelor's degree. MBA or Master's degree preferred.
• Intensely curious. You ask questions and seek out knowledge.