Front Office Assistant

Kura Sushi USA is a publicly traded U.S. company established in 2008 as a subsidiary of Kura Sushi, Inc. We are an innovative and tech interactive Japanese restaurant chain serving up the ultimate eater-tainment dining experience with a combination of premium ingredients, advanced technology, and affordable prices to create a one-of-a-kind revolving sushi dining experience.

Come join the Kura Krew!

We have and exciting opportunity for a front office assistant to join our growing team. The front office assistant performs clerical, secretarial, and front office duties, and supports the Business Administration Team. Responsibilities include but are not limited to answering telephones, receiving business guests, organizing and maintaining office inventories and amenities, and assisting with administrative tasks such as scheduling appointments and checking travel arrangements. The front office assistant must be organized, have good interpersonal skills, and a basic competency in common office computer applications.

ESSENTIAL DUTIES

General

• Maintain office forms and procedures and assist with administrative tasks.

• Answer central telephone system and direct calls accordingly.

• Receive the public and answers questions, in person and by telephone; respond to inquiries from employees, citizens and others and refer to the appropriate person, official or department.

• USPS Mail, Fedex support with collection shipping, label creation and supply order

• Operate office equipment as required.

• Prepare outgoing mail; sort and distribute incoming mail.

• Duplicate and distribute materials as required.

• Assist with composing, typing and editing of correspondences.

• Maintain and organize Restaurant Support Center (RSC) office, office supplies

• Manage and maintain company cars, including taking shared cars in for maintenance and car wash

• Manage office and store access including company security system, providing basic support when necessary (keys, key fob access, issue or delete access security codes)

• Maintain and stock the breakroom every morning, including unloading dishes from the dishwasher and running it at the end of the day.

• Prepare meeting rooms and assist with scheduling.

• Run errands as needed such as picking up catered food for meetings organized by the Business Admin Team.

• Assist with scheduling of various maintenance, store or RSC equipment related, communicate with relevant members and follow up.

• Provide basic technical support of tools used (Outlook Calendar bookings, Brivo Key Fobs, etc.)

• Support Administrative Assistants with travel arrangements (i.e. hotel bookings) and other tasks based on company needs

• Other tasks as assigned by Managers.

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NON-ESSENTIAL

• Maintain high ethical standards in the workplace.

• Comply with and maintain confidentiality of all company policies and procedures

• Maintain a professional image through appropriate business attire and grooming.

• Seek constant improvement or more efficient and less expensive ways and means in department work processes.

• Research and develop resources that create timely and efficient workflow.


• Follow up to complete any assigned work.


• Maintain a clean and safe working area.

• Continue necessary education/training.

Competency:

To perform the job successfully, an individual should demonstrate the following competencies:

• Interpersonal - Maintains confidentiality; Listens to others without interrupting; Friendly, outgoing and professional disposition.


• Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.


• Written Communication - Writes clearly and informatively. Able to read and interpret written information.

• Organizational Support - Follows policies and procedures; Completes tasks correctly and on time; supports Company's goals and values.


• Adaptability - Changes approach or method to best fit the situation; Able to deal with changes, delays, and unexpected events.


• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent.

• Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Asks for and offers help when needed.

• Judgment - Exhibits sound and accurate judgment; Supports and explains reasoning for decisions.

• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.

• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.


• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.


• Quantity - Meets productivity standards; Completes work in a timely manner; Strives to increase productivity constantly; Works quickly and effectively.


• Analytical - Uses intuition and experience to complement data.

• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully and independently.


• Safety and Security - Observes safety and security procedures throughout the office; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

Education/Experience:

1. Graduation from high school or GED equivalent with specialized course work in general office practices such as typing, filing, accounting and bookkeeping.
2. Two years of increasingly responsible related experience, or any equivalent combination of related education and experience.

Language Ability:

Ability to effectively communicate with management in English. Ability to interact with all levels of management. Second or third language (Spanish strongly preferred) is helpful.


Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Noise level is moderate to loud. Be ready to deal with people of different levels, experiences, and background.


Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is regularly required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include ability to focus on computer screen for extended periods of time.

PAY RANGE: $20.00 - $22.00/hr. DOE.