Account Manager, Advertising Solutions

Overview Discord has a highly engaged community of millions of daily active users who play video games and seek ways to connect before, during, and after gaming sessions. The Advertising Solutions team helps gaming, mobile, and entertainment brands reach this passionate audience with action‑oriented ad products such as Quests, Bounties, and Video Quests. What You'll Be Doing Own a portfolio of advertisers across cross‑platform and mobile gaming, managing relationships end‑to‑end from campaign kickoff through renewal. Analyze campaign performance data to surface insights, identify optimization opportunities, and build wrap reports that connect results to client business goals. Drive revenue growth through proactive mid‑flight and post‑campaign upsell motions, setting up your AE partner to close the next investment. Lead client‑facing touchpoints, including kickoffs, check‑ins, and business reviews, presenting data confidently to earn future spend. Manage the full campaign execution lifecycle: media plan builds in Ads Manager, asset submission, pre‑launch QA, pacing, and escalation. Coordinate mobile measurement setup with MMP partners (AppsFlyer, Adjust, Singular) and serve as the technical point of contact for attribution. Maintain accurate Salesforce records—line items, media plans, call notes, and pipeline updates—in partnership with your AE. What You Should Have 4+ years of experience in digital advertising in an account management, client success, or campaign management role (platform or agency side). Strong analytical skills and the ability to calculate CPI, ROAS, CPM, and pacing variance accurately, translating numbers into a clear client narrative. Demonstrated track record of growing accounts, not merely retaining them—evidence of specific upsell or expansion wins. Experience with performance advertising, mobile gaming, or app install campaigns. Proficiency with CRM tools (Salesforce preferred), ad platforms, and campaign reporting dashboards. Clear, confident communication skills; able to run QBRs, write wrap reports that close the next deal, and manage client expectations under pressure. Organized and process‑driven, building repeatable systems and flagging issues before clients do. Compensation & Benefits The US base salary range for this full‑time position is $180,000 to $202,000, plus equity and company benefits. Equal Opportunity Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know. #J-18808-Ljbffr VAMP Inc