Senior Account Manager - SLED

Job Description

Senior Account Manager, SLED — Northeast US (Remote)

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Applicants should be located in the Eastern Time zone, as this role supports accounts based in these regions

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$150,000 OTE (50/50 split) · Enterprise SaaS · Public Sector · Quota-carrying

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We're hiring a Senior Account Manager for someone who understands enterprise software sales into the public sector and can grow strategic accounts across Provincial Government, Local Government, and Education markets in the Northeast US.

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This is a proven-seller role. You'll build trusted relationships, uncover expansion opportunities, and close complex, strategic deals — balancing net-new business with account growth while positioning software around clear operational value, infrastructure resilience, and long-term customer outcomes.

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Public sector environments run on performance, safety, reliability, and accountability. These organisations need technology that helps them manage complex assets, infrastructure, capital projects, operations, and compliance with real confidence — and that's exactly where this software earns its place.

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About the business

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Our client is a highly regarded provider of enterprise software for public sector organisations across multiple levels of government. Their solutions turn complex operational data into clear, actionable intelligence — supporting better decisions, stronger resilience, and faster incident response.

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They've built a strong reputation across municipal emergency communications centres, provincial emergency service consortiums, airport operations, and police services adopting NG911 initiatives. Their customers include the Greater Toronto Airports Authority, the Emergency Services Cooperative of Ontario, and Halton Regional Police Service.

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They compete alongside names like Aurigo, Bentley Systems, and Oracle — and stand out for a deep understanding of mission-critical public sector environments and the role technology plays in keeping essential services running safely.

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The role

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You'll drive growth across the public sector in the Northeast US — a high-impact, quota-carrying territory focused on expanding existing accounts, winning new business, and building long-term strategic partnerships.

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It suits someone with strong enterprise SaaS experience, a record of exceeding quota, and a background selling into Provincial Government, Local Government, or Education. Success comes from strategic account planning, executive-level engagement, independent pipeline generation, and the ability to lead complex, multi-stakeholder sales cycles.

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You'll own and grow a portfolio of public sector accounts across the territory, driving both net-new revenue and expansion within existing customers.

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What you'll do

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• Own and grow a portfolio of public sector accounts across the Northeast US
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• Drive both new business and expansion revenue within existing customers
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• Build and execute strategic account plans that deepen relationships and surface upsell and cross-sell opportunities
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• Generate new pipeline through targeted outreach, networking, and partner collaboration
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• Engage senior stakeholders and position the business as a long-term strategic partner
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• Lead complex deal cycles end to end — RFP and RFI processes, pricing strategy, and negotiation
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• Develop compelling business cases and ROI-driven value propositions
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• Work closely with consulting, marketing, customer success, and wider internal teams
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• Maintain strong pipeline coverage and consistently work towards exceeding quota
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What you'll bring

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Essential:

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• 10+ years' enterprise SaaS sales experience
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• A track record of exceeding quota, ideally $1M+
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• Experience selling into public sector organisations — Provincial Government, Local Government, or Education
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• Proven ability to both expand existing accounts and close net-new business
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• Strong executive presence and relationship-building skills
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• Self-starter mentality with the ability to generate pipeline independently
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• Experience managing complex, strategic enterprise software sales cycles
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• Ability to develop ROI-led business cases and value propositions
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• Based in the Northeast US or Canada
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Preferred:

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• Experience selling software related to asset management, infrastructure, capital projects, operations management, or compliance
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• Familiarity with public sector procurement, including RFPs and RFIs
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• Strong understanding of digital transformation across Provincial Government, Local Government, or Education environments
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• Experience working cross-functionally with consulting, marketing, customer success, and partner teams
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Why apply

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This is a chance to join a global software business supporting public sector organisations where performance, safety, reliability, and resilience genuinely matter. You'll work with customers managing complex assets, infrastructure, and operations — helping them make better decisions through enterprise-scale insight.

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For a proven enterprise public sector seller, the expectation is that you could earn twice your OTE. You would also be joining a stable, well-established team led by an experienced and highly regarded sales leader.

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You'll own a strategic territory across the Northeast US, grow meaningful public sector relationships, and play a visible role in expanding the business across the region. For someone motivated by complex sales, account growth, and long-term customer impact, this is a strong place to make your mark.