Principal Administrative Associate

Company Description

Job Description

**ALL APPLICANTS MUST BE PERMANENT IN THE CIVIL SERVICE TITLE OF PRINCIPAL ADMINISTRATIVE ASSOCIATE. THIS IS A NIGHT SHIFT POSITION (23:30-07:30).**

The NYC Department of Environmental Protection (DEP) enriches the environment and protects public health for all New Yorkers by providing 1.1 billion gallons of high-quality drinking water, managing wastewater and stormwater, and reducing air, noise, and hazardous materials pollution. DEP is the largest combined municipal water and wastewater utility in the country, with nearly 6,000 employees. DEP's water supply system is comprised of 19 reservoirs and 3 controlled lakes throughout the system's 2,000 square mile watershed that extends 125 miles north and west of the City.

The Bureau of Water and Sewer Operations is seeking to hire a candidate for the title of Principal Administrative Associate I in the Division of BWSO Field Operations Emergency Communication Center. Selected candidate will act as the primary coordination hub for agency field operations and manage critical communications to ensure rapid response to environmental and infrastructure incidents. Core duties include generating and managing service requests using the Information Public Sector system for conditions reported by city agencies or utilities and monitoring 311 and NYCEM alert systems for potential impacts such as chemical spills or power outages. Candidate will also execute impact-based notification models to inform senior management of emergencies and draft situational reports for major events to maintain agency awareness.

Additional responsibilities involve acting as a central point of contact for facility alarms across various bureaus and fielding after hours calls via the Bureau of Police and Security hotline. Candidate will send notifications to multi bureau staff for a wide range of high priority events including utility failures and roadway closures. They will also be responsible for maintaining constant situational awareness by monitoring multiple radio frequencies and ensuring all operational documentation and call tracking logs are completed with technical precision. Furthermore, candidate will assist in the activation of specialized emergency response frameworks during weather events or other triggered agency operations to ensure a uniform execution of daily field support.

Appointments are subject to OMB approval.
For additional information about DEP, visit

Recruitment Contact: View email address on click.appcast.io

DEP is an equal opportunity employer with a strong commitment to the diversity of our organization and workforce. Your voluntary response to the NYCAPS on-line application section for referral information will assist us tremendously in our ability to track the success of our outreach and recruitment efforts. Please be sure to indicate your source of referral to this job.

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program and also meet the education and experience requirements as listed in the job posting notice. Please indicate on your resume or cover letter that you would like to be considered for the position under the 55-a Program. This position is also open to non 55-a Program candidates who meet the education and experience requirements as listed in the job posting notice.

PRINCIPAL ADMINISTRATIVE ASSOC - 10124

Qualifications

1. A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
2. An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or
3. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above;
4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.