Front Office Coordinator

Overview Join Our Trailblazing NeuroRecovery Team at TRYAbility! At TRYAbility, we are more than just a physical therapy clinic; we are a beacon of innovation and inspiration for individuals facing neurological challenges. We are currently seeking a Front Office Coordinator who is deeply committed to advancing the field of neurorehabilitation and transforming lives through administrative support and fostering an environment that provides an excellent patient experience from start to finish. Why TRYAbility? Pioneering Equipment. Our facility is equipped with the latest in robotic walking technology, LiteGates, and FES systems, ensuring our team has the best tools available to treat our patients. Work-Life Harmony. Enjoy flexible scheduling with no weekend hours, allowing you to balance professional growth and personal well-being. Competitive Compensation and Benefits: Enjoy a robust compensation package, including a full suite of benefits, such as medical, dental, vision, PTO and 401(k). Who You Are A Communicator and Collaborator Foster trust and collaboration between the front office and clinical staff Maintain clear and consistent communication on schedules, authorizations, and priorities Build a supportive, team-centered culture where everyone feels valued Knowledgeable With Clinic Operations Confidently navigate scheduling, verification, and payment processes Ensure compliance and documentation accuracyDrive efficiency and utilize best practices within the clinic Organizational Skills and Follow-Through Action Help the Front Office Manager maintain front-office systems organized and audit-ready Adaptable and Takes Initiative You stay flexible and proactive as priorities shift You anticipate and resolve issues before they grow Responsibilities What You Will Do Support Operational Processes Own the check-in/check-out process, including collecting copays verifying insurance Ensure accurate scheduling using our EMR, insurance verification, and authorizations before visits Maintain an organized front office area Collaborate and Communicate Support and execute administrative workflows in collaboration with Front Office Manager Collaborate with our clinicians and support team to ensure exceptional patient care Provide a Positive Patient Experience Welcome patients with warmth and professionalism - whether in person or by phone Maintain a welcoming, patient-centered atmosphere Ensure all interactions reflect empathy, professionalism, and care Promptly escalat patient issues to Front Office Manager Qualifications Qualifications High School Diploma or GED, required Prior experience working in a medical office, therapy clinic, required Knowledge of scheduling, insurance verification, and payment collection processes, strongly preferred Strong interpersonal and communication skills Organized, detail-oriented, and adaptable to change Pay Range USD $25.00 - USD $26.00 /Hr. #J-18808-Ljbffr