SHERIFF'S OFFICE - CRIME VICTIM'S SPECIALIST (GRANT FUNDED)

Job Title

Crime Victim's Specialist

Minimum Qualifications

Acceptable Experience and Education: Bachelor's degree from an accredited college or university with a major in social, behavioral or human services related field, plus four (4) years of experience in victim services (preferred). Or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.

Certificates and Licenses Required: In order to access the County's network and systems, a personal mobile smart device is required by the hire start date. Must have or obtain by date of hire a valid driver's license applicable to job responsibilities, with a driving record acceptable to the County of El Paso.

This is a grant-funded position that will end on March 31, 2029.

Typical Duties

Essential Duties: Monitors and assists the victims to follow through on service providers that have been identified as a source of support for them to help promote long term success and by helping them stabilize their living environment; Responds to the emotional and physical needs of the crime victims; Provides crisis intervention and assistance to the victim and their family and advising them of available services and assistance programs; Advises the crime victim and/or their family on the criminal justice system, their rights under the Crime Victim's Rights Bill, and accompany victims to court, as requested; Assists victims with submission of paperwork; Assists Attorneys and Investigators in interviewing victims and witnesses and coordinating appointments and trial appearance; Maintains statistical data on number of victims served, referrals, etc.; Accompanies crime victims or victim families to court, and provides them with an orientation of the criminal justice system; Maintains updated information of area agencies that provide victim services, counseling programs, emergency housing and shelter, and legal assistance; Writes letters or otherwise makes referrals on behalf of the victim to obtain services related to the criminal incident; Refers victims to community based providers and monitor service engagement; Provides supportive crisis intervention and guidance; Works with victims with regard to linking them to community based providers; Monitors quality and efficiency of services in gaining progress toward stated goals; Maintains effective and timely communication with team members to facilitate service implementation; Works with community support services to ensure linkage and communication; Performs all client record documentation in a quality and timely manner; Provides appropriate case management; follows up on cases, and data collection; Communicates with other agencies regarding services and case management within confidentiality protocols; Completes scheduled case reviews, data collection and evaluation activities in a timely manner; Assists with contract management of grants assigned for program; as directed ensures monies are being spent to meet grant request and funding requirements, and monies are available to purchase items on grant budgets; keeps and updates grant budget ledgers to ensure minimal monies are left unspent and returned to funding agencies; Assists with ensuring internal policies are being followed for grants; Evaluates activities in a timely manner; Works as an integral member of team in other program projects as needed; Advocates on behalf of each victim; Conducts presentations on awareness and community outreach programs; Provides skill building services such as conflict resolution, anger and stress management, parenting, skill development, substance abuse intervention, and communication skills; Provides services such as independent living skills, identification and engagement with pro-social activities and access and linkage to community resources; Works to maintain effective channels of communication with internal and external associates through participation in meetings and functions that advance the goals of the program; Demonstrates respect and dignity towards team members and victims at all times; Provides bi-lingual translation; Commits self to providing excellent customer service and demonstrate commitment through cooperative team and individual efforts; and Creates a high quality work culture through participation in and emphasis on training and mentoring to develop leadership, management, and technical skills in self and all employees, including safety related training and skills.

Other Important Duties: Performs such other related duties as may be assigned.

Substitutes, if assigned, during temporary absences by performing delegated duties sufficient to maintain continuity of normal operations;

Commits self to providing excellent customer service and demonstrate commitment through cooperative team and individual efforts;

Creates a high-quality work culture through participation in and emphasis on training and mentoring to develop leadership, management, and technical skills in self and all employees, including safety related training and skills; and

As members of the County of El Paso Emergency Response System, all El Paso County employees are designated as Disaster Service Workers during a proclaimed emergency and may be required to train on emergency response and/or perform certain emergency services at the direction of their supervisor.

Job Summary

The Crime Victim's Specialist works under general direction of Criminal Investigations Bureau. The incumbent provides direct services for the emotional and physical needs of all victims to include human trafficking victims, and/or family members (as defined under the Uniform Crime Recording). The incumbent will assist victims in: stabilizing their lives after victimization, processing them through the criminal justice system, and providing victims with safety and security.