Strategic CSM Drive Adoption & Retention
BetterCloud
A tech startup in Boston is seeking a Customer Success Manager to oversee the post-onboarding customer lifecycle. This role involves managing customer relationships, driving product adoption, and ensuring client satisfaction. The ideal candidate should have over 2 years of experience in customer success or account management, strong technical skills, and familiarity with CRM tools. Join this high-impact startup to play a key role in growth and success while collaborating across various teams. Competitive salary and bonus are offered. #J-18808-Ljbffr
$85k - $90k
...Reward Gateway is seeking a Senior Customer Success Manager to enhance strategic customer relationships with enterprise clients in Boston. This full-time position emphasizes driving adoption and engagement while ensuring customer satisfaction and long-term value. The ideal...SuggestedFull time- ...seeking a Client Partner for the commercial and corporate industry. This role focuses on retention, relationship health, and growth within a defined book of business, acting as the strategic point of contact between Pritchard and its clients. The ideal candidate will have...Suggested
$105k - $175k
...onboarding to renewal. You will define strategies that maximize value for customers using the LogRocket platform and actively manage retention and upsell opportunities. This role requires excellent communication, a strong collaborative spirit, and a passion for start-ups....Suggested$66k - $123k
...customers. As a Hi Marley CSM, you manage customer relationships... ...with Hi Marley. You own adoption, engagement, and retention outcomes for an assigned... ...each of your customer's strategic goals, you will create and... ...account growth. Drive risk mitigation by working...SuggestedWork at officeFlexible hours2 days per week3 days per week- ...Technical Success Manager, you will be the strategic heartbeat for our top-tier enterprise... .... You won't just support software adoption; you will architect the vision for... ...engineering and security organizations to drive adoption and retention.* Design and execute customized...SuggestedWork at officeWork from homeFlexible hours
$70k - $80k
...A leading technology solutions provider in Boston seeks a Customer Success Manager to enhance client relationships and drive product adoption. The ideal candidate will have at least 3 years in a similar SaaS role, demonstrating strong communication skills and the ability...$127k - $160.55k
...technology built by healthcare experts - driving real, measurable results for clients.**A... ...who you are.**Position Overview**The Strategic Client Executive (SCE) role will serve as... ...annual revenue targets, ensuring client retention, fostering growth with additional products...Contract workTemporary workWork at officeRemote workVisa sponsorship$62.7k - $83.38k
...the email channel with a primary focus on driving DTC and ecommerce revenue and improving... ...journeys in partnership with other Retention team stakeholders and define email automation... ...Solution-oriented with a penchant for strategic thinking and problem solving Retail,...Local area$130.5k - $177k
...QuickBooks Money Customer Success team is focused on engaging, driving value and feature adoption to our highest-value Mid-Market customers throughout... ...QuickBooks products and services to ensure customer retention and growth. Understand technical roadblocks and make...Local area- ...Title Customer Success Manager (Healthcare, Product Adoption, Relationship Mgmt, Remote) Job Overview This role... ...by maximizing the value of athenahealth solutions. The drives product adoption, retention, and growth across a portfolio of accounts, partnering with...Remote work
$90k - $105k
...role in ensuring client satisfaction and driving customer success for the legal tech... ...steady year-over-year growth and increasing adoption among law firms. As client demand continues... ...to processes, workflows, and retention strategy. The Customer Success Manager will...Local areaRemote workFlexible hoursShift work$104k - $166k
...Strategic Account Manager- Pharma (East Coast) Job Locations US-MA-Boston Area... ...executive teams, ensuring our solutions drive efficiency, compliance, and measurable program... ...is expected to Drive increased adoption of our technologies across key accounts...Full timeContract workTemporary work$160k - $200k
Reachdesk is seeking a Commercial Account Manager to drive retention and expansion for our existing customers. Located remotely in the U.S. Eastern Time Zone or as hybrid in the New York Metro Area, this role focuses on building meaningful relationships and delivering measurable...Remote job- ...lead and mentor a team of Customer Success Managers (CSMs) focused on driving product adoption, retention, and growth for our most valued customers. This role requires a blend of leadership, strategic thinking, and hands‑on experience in Customer Success. The ideal...Flexible hours
- ...organizations through process applications using innovative technologies. You will shape customer business goals, ensure successful adoption of solutions, and build strong relationships with stakeholders. Ideal candidates should have over 10 years of experience in...
$78k - $90k
...Manager Flywire is seeking a motivated and strategically minded Relationship Manager (RM) to... ...to understand their goals, drive adoption of Flywire solutions, and deliver exceptional... ...new opportunities, and ultimately drive retention and revenue growth. Who we are: Flywire...Full timeContract workLocal area- A leading construction and roofing solutions company is seeking a Strategic Account Manager for Data Centers in Boston, MA. This role is crucial in driving specification and adoption of roofing solutions for mission-critical projects, focusing on building strong relationships...Remote job
$125k - $145k
We are looking for a Strategic Partner Success Manager who can own and grow a portfolio of mid‑size acquisition partners across multiple... ...management—you will operate with a performance marketing mindset, driving partner revenue, optimizing conversion funnels, and identifying...Work at office- ...educational solutions provider in Boston is seeking a Partner Success Manager to drive partner engagements and ensure successful adoption of their innovative platform. The role involves strategizing with clients, analyzing metrics for performance optimization, and guiding...
$106.6k - $146.5k
...team and help merchants thrive within our ecosystem! As a Retention Account Manager, you'll partner with SMB business owners across... ...strategies to mitigate churn and increase contract adoption Strategically address customer concerns and competitive threats Help...Contract workLocal areaWorldwide$220k - $280k
...through digital transformation. This is an opportunity to lead strategic client relationships in a high-growth segment, influence C-suite... ...strategic client relationships, shape executive agendas, and drive meaningful business transformation. You’ll work directly with senior...- ...enterprise accounts, exceptional communication skills, and the ability to drive customer engagement. Expected tasks include building relationships, resolving customer issues, and analyzing data for strategic insights. The role offers benefits like 25 days of paid vacation and...
- LE018 Zelis Healthcare, LLC is seeking a Strategic Client Executive (SCE) based in Boston, MA. The SCE will manage complex payer relationships and ensure client retention while meeting revenue targets. The successful candidate will have over 10 years of client management...Remote job
- ...Breezeway, located in Boston, is seeking a strategic VP, Customer Experience to lead its post-sale organization. This key role involves defining the customer journey, focusing on retention and operational efficiency. The ideal candidate should have extensive experience...Remote work
- ...unpaid rent, increasing resident retention, and strengthening community... ...Community Success Manager III (CSM III) is a senior-level field leader responsible for driving resident engagement, partner success... ..., and the ability to balance strategic thinking with hands-on...Contract workPart timeFor contractors
- ...Servigistics Account Manager acts as a strategic partner to clients, ensuring they achieve... ...product value, and remain loyal. They drive adoption, manage renewals, and identify upsell... ...relationships with stakeholders to drive retention. Performance Monitoring: Tracking...Local areaImmediate start
- ...diagnostics provider is seeking a Precision Oncology Account Executive in Boston. This field-based sales role involves driving awareness and adoption of precision oncology tests within community oncology and academic cancer centers. The ideal candidate will have a proven...
- ...support growth and customer retention in North America and will... ...responsible for a portfolio of our strategic enterprise customers. The... ...'s DEX Methodology, to drive growth and adoption throughout the entire... ...tracking activities and other CSM efforts) Achieve Expansion...Work at officeImmediate startRemote workWorldwideFlexible hours
- ...Manager, you will own strategic customer relationships... ...governance maturity, and adoption of AI‑driven insights that... ...efficiency. Drive adoption of Cora’s core... ...standardized processes. Retention, Expansion & Commercial... ...Certifications: PMP, CSM, Prosci, or Customer Success...Full timeRemote work
- ...Customer Success Manager (Sr. CSM) is responsible for... ...the organization's most strategic and complex customer relationships... .... This role focuses on driving measurable outcomes, program adoption, and sustained engagement... ..., and accountability for retention, value realization, and...Work at officeLocal area
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