Admitting Coordinator/ Social Worker- St. Joseph's Residence

The Coordinator, Social Services assists patients and potential patients in the senior community with issues regarding social benefits that have an impact with healthcare.

Knowledge & Experience Requirements

• High School Diploma or General Equivalency Diploma (GED)
• 2-3 years of experience in a social services healthcare setting position preferred
• CPR Certification
• Valid state of Florida Driver's license
• Must have knowledge of computer office/clinical software
• Must be able to read, write and understand the English language

Essential Functions

• Accept all inquiry calls and follow up on the same.
• Send out information packets and conduct in house tours.
• Assist residents when they need information regarding their insurance.
• Take residents to social security office or bank.
• Ability to effectively present information to residents and their families.
• Ability to solve practical problems and deal with a variety of situations.
• Assists with day-to-day social services coordination, prepares patient and non-patient applications for benefits and/or programs by collecting, analyzing, and assisting in application submissions to various senior services within the regional area.
• Updates and maintains senior application status and renewals; verifies applicant's information.
• Assists and attends key community meetings and events to further educate the community Senior Social Services programs
• Complete all new admission paperwork with new residents and their families.
• Update and maintain any and all resident information in their file and in the system.

Other Duties

• Review monthly rent statements to insure that the yearly increases have been entered and appear on the statement.
• Send letters out to residents and or family members regarding the upcoming rent increase, document in their file with signed copy.
• Promotes positive employee engagement, teamwork, and mutual respect and safety work practices.
• Maintain mandatory skill updates
• Comply with all policies, local, state and federal laws and regulations
• Perform other duties as assigned

Supervisory Responsibility

• May serve as an interim department leader depending on need.

Physical Requirements

• Must be able to lift and/or move up to 50 pounds and push/pull up to 250+ pounds, walk, climb stair or ladders, stand on feet for extended periods of time, etc.

Disclaimer

The job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.

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