Catering Manager

Job Summary
We are seeking a dynamic and energetic Restaurant Operations Manager / Catering Manager to lead our food service team and oversee daily restaurant and catering operations. This role is vital in ensuring exceptional customer experiences, maintaining high standards of food quality and safety, and driving operational excellence. The ideal candidate will possess strong leadership skills, a passion for hospitality, and extensive experience in managing fast-paced food environments, including casual dining, fine dining, and catering services. Join us to inspire your team, elevate our service standards, and deliver memorable dining experiences that keep guests coming back!

Responsibilities
- Oversee daily restaurant operations, including front-of-house and kitchen management, ensuring smooth workflow and excellent customer service.
- Manage catering events from planning to execution, coordinating menus, staffing, and logistics to meet client expectations.
- Supervise staff training and development to foster a motivated, knowledgeable team proficient in food preparation, food safety, and customer service standards.
- Monitor inventory levels using systems like Spot On POS to control stock, reduce waste, and optimize food costs.
- Handle cash transactions accurately, reconcile registers at shift end, and ensure compliance with cash handling procedures.
- Implement quality control measures for food production and presentation to uphold high standards across all service areas.
- Lead shift management by assigning duties, supervising staff performance, resolving customer issues promptly, and maintaining a positive work environment.
- Ensure compliance with health regulations and safety protocols related to food handling, sanitation, and workplace safety.
- Collaborate with vendors for supplies procurement and manage budgets effectively to maximize profitability.
- Drive continuous improvement initiatives through staff training programs focused on culinary skills, hospitality management, and operational efficiency.

Requirements
- Proven experience in restaurant management or catering management within quick service & fast food restaurants or casual dining settings.
- Extensive knowledge of food preparation techniques, cooking methods, and kitchen management.
- Proficiency with POS systems such as Aloha POS or Micros POS for sales processing and inventory control.
- Strong background in food safety standards and sanitation practices; relevant certifications preferred.
- Demonstrated leadership skills with supervising experience in hospitality or food industry environments.
- Excellent customer service skills with the ability to handle challenging situations professionally.
- Experience managing budgets, controlling costs, and implementing inventory control procedures.
- Ability to train staff effectively in food handling, culinary techniques, and service excellence.
- Familiarity with banquet operations or restaurant catering services is a plus.
-Strong organizational skills with the ability to multitask efficiently in a fast-paced setting. Join us as a Restaurant Operations Manager / Catering Manager to lead a vibrant team dedicated to delivering outstanding culinary experiences! Your leadership will inspire excellence across all facets of our operation—creating memorable moments for guests while advancing your career in hospitality management!