Dental Treatment Coordinator

Job Description

Job Description

Transform patient conversations into accepted smile plans as a Dental Treatment Coordinator at Peoria Dental Smiles!

Company: Peoria Dental Smiles

Location: Peoria, AZ

Employment Category: Full-Time

Schedule: Monday – Thursday (8:30 AM – 5:00 PM) & Fridays (8:30 AM – 3:00 PM)

Compensation: $20.00 – $25.00 / hour (Dependent on Experience)

Benefits: ADC Standard Benefit Package (Health, Vision, Dental, 401k, PTO)

Peoria Dental Smiles is a modern, high-production, 8-operatory practice dedicated to providing elite dental care to our community. Led by two full-time doctors and supported by a robust clinical team-including three full-time hygienists-our practice combines a high-volume schedule with a genuine, patient-first philosophy. We utilize advanced dental technology to deliver comprehensive care, specializing in everything from routine general dentistry to high-end cosmetic smile transformations and complex oral surgery. We pride ourselves on a collaborative, synchronized back-office flow and a warm, low-stress environment for both our staff and our patients.

We are seeking a high-caliber, articulate, and business-minded Treatment Coordinator to oversee our patient care presentations and financial arrangements. As a Treatment Coordinator, you are the crucial bridge between diagnostic findings and a patient choosing to move forward with care. This role requires a unique blend of deep dental knowledge, financial acumen, and elite communication skills to help patients navigate insurance barriers and comfortably accept comprehensive treatment plans.

• Case Presentation & Closure: Partner closely with our two doctors to present comprehensive treatment plans to patients seamlessly, ensuring they fully understand their diagnostic needs, clinical timeline, and oral health outcomes.

• Financial Arrangements: Build customized financial options for patients, utilizing third-party financing (such as CareCredit), in-house savings plans, and phased treatment workflows to make high-end care affordable.

• Insurance Optimization: Verify insurance eligibility, calculate precise patient co-pays, maximize insurance benefits, and manage pre-authorizations for general, cosmetic, and surgical procedures.

• Schedule Optimization: Actively manage the unscheduled treatment pipeline, following up diligently with patients to overcome financial or scheduling objections and keep our 8-operatory facility running at peak production.

• Team Synergy: Maintain constant communication with our 3 full-time hygienists and front-office staff to ensure seamless patient handoffs and maximize same-day treatment opportunities.

• Experience Baseline: Minimum of 2 years of dental front office or clinical experience is strictly required.

• Specialty Plus: Previous experience presenting high-end cases in Cosmetic Dentistry or Oral Surgery (OS) is highly preferred and a major plus.

• Technical Proficiency: Strong expertise navigating Dental Practice Management Software, managing ledger accounting, and auditing dental insurance breakdowns.

• Communication Elite: Exceptional verbal presentation skills with a proven track record of driving high treatment plan acceptance rates through a warm, non-transactional persona.

If you are an entrepreneurial dental professional who thrives in a high-performing environment and loves helping patients unlock their ideal smiles, we want to meet you! Please submit your resume for immediate consideration by our Talent Acquisition team.