Property Help Desk Administration Officer

Property Help Desk Administration Officer Apply now Job no: 497700 Work type: Full time Location: Perth CBD, Inner & Western Suburbs Categories: Administration Assistant About the Role: As a Property Helpdesk Administration Officer, you will be responsible for processing maintenance requests, managing plant and equipment replacements, and ensuring effective administration via our property information management system (Urbanise). You will liaise with internal and external stakeholders, ensuring all maintenance work is completed within expected time frames.This is a permanent full time role working 76 hours per fortnight: Monday - Friday 8.30am - 4.30pm Key Responsibilities Helpdesk Support Provide front-line phone support to the Property team, addressing maintenance requests promptly. Liaise with service location staff and contractors regarding job progress and general property issues. Monitor and manage cyclical maintenance work, keeping management informed of progress or delays. Coordinate Amana Living contractors and staff to ensure timely and professional completion of property tasks. Helpdesk Administration Run regular reports and address non-conformance to meet performance standards. Maintain accurate filing and reporting of cyclical maintenance work. Ensure all contractor National Police Clearances are up to date and process contractor invoices efficiently. About You We are looking for an organised and customer-focused individual with a strong background in property maintenance administration. The ideal candidate will have: Skills, Knowledge & Abilities Knowledge of property maintenance and asset lifecycle requirements. Exposure to facilities maintenance, construction, or related industries. Familiarity with Urbanise or similar property maintenance systems. Strong organisational and time management skills. Problem-solving abilities with a solutions-focused approach. Excellent verbal and written communication skills. Ability to multitask while maintaining a high level of customer service. Ability to work both independently and as part of a team. National Police Clearance Certificate (no older than 6 months). Proof of current influenza vaccinations as per Amana Living policies. Western Australian C Class Driver’s Licence. Successful completion of a pre-employment form and reference check. Benefits Salary packaging benefits Health and wellbeing program Ongoing training and development Access to our Employee Assistance Program At Amana Living, we value diversity and welcome applicants from all backgrounds, including those living with disability, Aboriginal or Torres Strait Islanders, or members of the LGBTIQA+ community. Join us in making a difference! #J-18808-Ljbffr Amana-Living