Logistics Account Manager

Job Description

Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.

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Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies.

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Responsibilities:

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• Build strong relationships with customers by staying in constant communication to ensure day to day and long-term needs are met.
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• Manage customer expectations and provide exceptional customer service
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• Work with Implementation team on successful opportunities to ensure accuracy in our pricing program
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• Participate in rate matrix reviews to ensure profitability and competitiveness for key accounts
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• Participate in rate calculations, report preparation and customer presentations for all large-spend bids
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• Ensure customer commitments are met, working with internal teams and executing operational tasks as needed.
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• Identify, manage and build new business relationship in the target market.
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• Collaborate and provide assistance to Customer Service Manager in delivering optimal transportation service solutions.
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• Maintain a database of clients, prospects, partners and vendors.
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• Monitor market conditions, product innovations, and competitors' products, prices, and sales.
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• Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.
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• Consult with clients to resolve problems and to provide ongoing support.
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• Coordinate prospect, sales and current customer meetings working closely with VP of Sales/CS.
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Requirements

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• 1-2 years of account management experience in transportation and logistics field would be an asset.
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• Recent college or university degree in Sales & Marketing or Business-related field is required.
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• 3+ years of sales and account management experience in transportation and logistics field is preferred.
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• Exceptional customer service skills, embraces the concept of both the internal and external customer.
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• Excellent communication, analytical and organizational skills.
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• Ability to function independently with little or no supervision as well as function in a team environment.
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Benefits

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• Competitive Salary
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• Healthcare Benefit Package
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• Career Growth
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