HR Assistant
$22 - $24 per hourCogent Info
HR Assistant
At Cogent Infotech, we believe in creating opportunities that empower individuals and transform organizations. With over 21 years of excellence in consulting and talent solutions, we pride ourselves on building inclusive workplaces and driving innovation in everything we do. Our diverse teams bring unique perspectives to help deliver cutting-edge solutions to global clients across both public and private sectors.
Titles: HR Assistant
Duration: 12 months
Location: New York, NY 10014
Shift Timings: Mon-Fri (9:00 am-5:00 pm)
Pay: USD 22/hr-USD 24/hr
Position summary: The role is responsible for providing dependable operational support for Campus Resources (CR) by handling day-to-day Human Resources transactions, managing intake workflows, supporting reporting processes, and ensuring timely resolution of HR operational requests. The position focuses heavily on operational execution, case management, process coordination, documentation maintenance, and supporting HR teams.
Key Responsibilities:
- Manage shared HR inboxes, ticketing systems, and operational queues by triaging, routing, and resolving routine HR cases within established service level agreements (SLAs).
- Provide first-level support and respond to routine HR-related inquiries from campus HR teams regarding HEO, ECP, and Classified employee matters.
- Conduct job posting audits to identify compliance, formatting, or quality concerns and coordinate corrections with campus stakeholders.
- Escalate recurring or systemic operational issues to leadership and track trends for reporting and training improvement purposes.
Minimum Qualifications:
- 4-6 years in HR higher ed operations, shared services, or higher education administration
- Proficiency with HRIS or enterprise systems; strong Excel/Google Sheets skills.
- Proven accuracy and attention to detail; ability to follow established procedures.
- Customer service orientation; clear written and verbal communication.
- Ability to manage multiple priorities in a fast-paced environment.
Preferred Qualification:
- Workday experience (reports, business processes, training support)
- Standard schedule with occasional peak period overtime (UAT, cutover).
Application Process: Resume Review Initial discussion Video Screening Client Interview
Cogent Infotech is a leading tech consulting firm headquartered in Pittsburgh, PA, offering cutting-edge digital transformation solutions in Cloud, Cybersecurity, Data Analytics and AI. ISO-certified and CMMI Level 3 appraised, we proudly partner with 70+ Fortune 500 companies and 150+ government agencies. Cogent is an equal opportunity employer and does not discriminate based on any protected status under applicable law.
Cogent InfoVacancy posted 1 day ago
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