Credentialing & HR Assistant

Credentialing & HR Assistant

The Bedford-Stuyvesant Family Health Center (BSFHC) is a Federally Qualified Health Center (FQHC) that serves all of the primary health care needs of families in the heart of North and Central Brooklyn for over 40 years. Our mission is to provide the most professional, courteous and highest quality health care, with dignity, to those we serve, especially the undeserved population, without regard for ability to pay.

We are looking for a Credentialing & HR Assistant to assist and facilitate all aspects of human resources and credentialing functions. MUST BE ABLE TO WORK FULL-TIME AND IN PERSON.

Our ideal candidate is:

• Quick learner, willing to be trained, go getter, solution oriented
• 1+ years of experience credentialing for behavioral health across multiple states.
• Exceptional organizational skills and attention to detail.
• Ability to manage multiple credentialing workflows simultaneously while meeting deadlines.
• Experience building or improving credentialing tracking systems or operational workflows.
• Strong written and verbal communication skills with the ability to work cross-functionally across teams.
• Comfort working independently in a fast-moving and evolving environment.
• An openness to and ability to respond to constructive feedback.

Essential Duties and Responsibilities:

Assist with a variety of human resources and credentialing processes and procedures including, but not limited to:

• Support HR & Credentialing Director and Manager with day-to-day operations of HR and Credentialing functions
• Facilitate HR/Credentialing departments
• Facilitate personnel activities related to staffing, recruitment, training, performance evaluations and documentation.
• Response to employees' queries and requests pertaining to human resources issues, rules, and regulations; refer matters to the HR manager when appropriate
• Process on-boarding documentation for newly hired employees and educate newly hired employees on HR policies, internal procedures, and regulations
• Maintain physical and digital files for employee documents, benefits and credentialing record
• Backup for credentialing

Preferred Qualifications:

• Hands-on credentialing and provider enrollment experience.
• Ability to display a professional, positive attitude with strong interpersonal skills and communication skills required and must be able to work independently and collaboratively to meet deadlines.
• Highly detail-oriented, self-motivated, efficient, and strong organizational skills

Education/Experience:

• Associates degree or 1 years related experience Knowledge, Skills & Abilities:
• Great attention to detail and exceptional follow-through skills. Must also be a team player, hard-working and have excellent communication skills.
• Experience in a healthcare setting, including provider enrollment and provider network management experience desirable.
• Ability to communicate professionally and effectively in person, on the phone, electronically, or through other means to individuals and groups.
• Ability to maintain complete confidentiality in handling sensitive enrollment issues.
• Proficiency in Microsoft Office, particularly Word, Excel, Outlook
• Maintain high levels of organization while being extremely focused on details
• Capable of meeting time-sensitive deadlines for multiple tasks
• Ability and desire to understand and adhere to complex regulations
• A can-do attitude. You will roll up your sleeves and do whatever it takes to get the job done.
• Experience with Credentialing Accreditation by Joint Commission or National Committee for Quality Assurance preferred.

Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical, 401k Retirement Plan with discretionary Match, Free Life Insurance and Long-Term Disability, Transportation Plan, Generous Paid Vacations and Holidays.

Hourly: $20 and based on experience

BSFHC IS AN EQUAL OPPORTUNITY EMPLOYER