System Administrator (MSP)

System Administrator (MSP)We are a Cloud Services Provider catering to small and medium-sized businesses. Committed to excellence, we offer top-notch customer service across various industries, from construction to hedge fund professionals. With a passion for delivering exceptional and sustainable IT solutions, cloud computing services, consultations, networking solutions, and seamless transitions from on-premises solutions to cloud-based platforms, we prioritize client satisfaction and a company culture that promotes growth.We are actively searching for a System Administrator (MSP) to join our team. The System Administrator (MSP) will take escalations from our L1 team through ConnectWise and work alongside Senior Engineers on projects such as M365 migrations, Server deployments, network build outs, office moves, Azure migrations, and more.The System Administrator (MSP) must have previous MSP/CSP experience.System Administrator (MSP) Responsibilities & Experience:Be the escalation point for our Tier I Service Desk team.Provide exceptional customer service while responding to phone, e-mail, and online requests for technical supportIdentify, document, and find solutions for customer issues and product problemsAdministration of M365 and Active Directory environments.Provide support for multiple security tools and assist end-users with security-related issuesInterface with account managers to develop strategic roadmaps and projectsExperience with Windows Servers administration, M365, and AzureMSP experience is requiredSystem Administrator (MSP) Benefits:100% Health, Dental, and Vision InsuranceLife/Disability InsurancePTO + Paid HolidaysCertification ReimbursementTravel ReimbursementRegular Paid Training