Facilities Coordinator

Facilities Coordinator

Boston, Massachusetts, United States

IonQ, Inc. [NYSE: IONQ] is the world's leading quantum platform and merchant supplier - delivering integrated quantum solutions across computing, networking, sensing, and security. IonQ's newest generation of quantum computers, the IonQ Tempo, is the latest in a line of cutting-edge systems that have been helping customers and partners including Amazon Web Services, and AstraZeneca achieve 20x performance results and accelerate innovation in drug discovery, materials science, financial modeling, logistics, cybersecurity, and defense. In 2025, the company achieved 99.99% two-qubit gate fidelity, setting a world record in quantum computing performance. Headquartered in College Park, Maryland, IonQ has operations in California, Colorado, Massachusetts, Tennessee, Washington, Italy, South Korea, Sweden, Switzerland, Canada, and the United Kingdom. Our quantum computing services are available through all major cloud providers, while we also meet the needs of networking and sensing customers across land, sea, air, and space. IonQ is making quantum platforms more accessible and impactful than ever before.

This role will work onsite at our office located in Cambridge/Brighton, MA. Travel: Up to 5%, domestic.

The Role

We are looking for a Facilities Coordinator to join our Facilities Team. As a Facilities Coordinator, you'll be part of a cross-functional team whose mission is to lead IonQ on its journey to build the world's best quantum computers to solve the world's most complex problems.

In this role, you will be responsible for day to day front desk administrative duties. The ideal candidate is someone who is a team player with a "no job is too big or too small" attitude.

Responsibilities

• Receive visitors at the front desk by greeting, welcoming, directing, ensuring compliance to visitor policies, and announcing them appropriately
• Coordinate and facilitate tours for visitors and new hires, including access, badging, and desk assignments.
• Ensure office environment is tidy and presentable at all times
• Receive and prioritize facilities work orders including maintenance, supply, and EHS request.
• Provide end-user helpdesk administrative support as required
• Receive, sort and distribute daily mail/deliveries
• Answer, screen, and forward incoming phone calls and Facilities team emails.
• Order supplies and keep inventory of stock items
• Initiate purchase orders as required
• Assist in maintaining office security by following access and safety procedures
• Maintain, update, and review facility documents. Point person for general administrative tasks such as mailing, shipping, maintaining office equipment, and errands; lifting heavy boxes, files or paper when needed, which may be up to 40 lbs; and handling time-sensitive/confidential material.
• Other tasks as required by business needs.

Requirements

• 3-5 years of proven experience as a receptionist or in a similar role
• Self-motivated with the ability to complete assignments with minimal supervision; must be able to work well both independently and with others
• Excellent organizational skills, problem solving skills and ability to efficiently multitask
• Attention to detail in maintaining logs, reporting documentation, and data entry
• Excellent interpersonal skills including the ability to communicate and collaborate effectively with all levels of personnel, executives, customers and external vendors in a positive manner
• Comfortable working in a fast-paced environment, with the ability to prioritize shifting business needs throughout the day.
• Flexible and able to adapt to changing procedures, systems, and priorities
• Proficiency in Google Office, Microsoft Office Suite

Preferred Qualifications

• Associate's/College degree; BS/BA in Business Administration or relevant field
• Experience in customer support
• Experience in a High Tech, fast-paced technical office environment
• Certified Notary Public in Massachusetts

The approximate pay range for this position is $32.91 - $39.74 per hour. The total compensation package includes base, bonus, equity, and a range of benefit options found on our career site.

Compensation will vary based on individual factors such as education, qualifications, and experience of the final candidate(s), specific office location, and calibration against relevant market data and internal team equity. Posted base salary figures are subject to change as new market data becomes available. Our benefits include comprehensive medical, dental, and vision plans, matching 401K, unlimited PTO and paid holidays, parental/adoption leave, legal insurance, and a home technology stipend. Details of participation in these benefit plans will be provided when a candidate receives an offer of employment.

At IonQ, we believe in fair treatment, access, opportunity, and advancement for all while striving to identify and eliminate barriers. We empower employees to thrive by fostering a culture of autonomy, productivity, and respect. We are dedicated to creating an environment where individuals can feel welcomed, respected, supported, and valued. We are committed to equity and justice. We welcome different voices and viewpoints and do not discriminate on the basis of race, religion, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, military or veteran status, or any other basis protected by law. We are proud to be an Equal Employment Opportunity employer.