Facility Coordinator

Summary:
The Facilities Coordinator plays a pivotal role in supporting and overseeing a small team of multi-skilled operatives while ensuring smooth day-to-day operations of facilities services. This position requires fostering strong working relationships with key stakeholders, including clients, landlords, managing agents, and vendors. The successful candidate will ensure all activities are executed accurately, efficiently, and in alignment with company standards and service level expectations.

Key Responsibilities:

• Lead, support, and coordinate a small team of multi-skilled operatives to ensure optimal performance.

• Build and maintain strong relationships with internal and external stakeholders including clients, landlords, managing agents, and service vendors.

• Assist in managing on-site contractors to ensure adherence to performance, safety, and compliance standards.

• Support vendor and service procurement processes to meet operational requirements.

• Participate in financial management tasks, including processing purchase orders, supporting monthly accruals, and maintaining finance trackers.

• Conduct regular site inspections, audits, and risk assessments; implement safety protocols and compliance procedures.

• Contribute to the execution of property risk management programs and the adoption of industry best practices.

• Ensure premises are well-maintained, orderly, and operational at all times.

• Support disaster recovery and business continuity plans, ensuring readiness and compliance.

• Adhere to and enforce escalation and incident reporting protocols.

• Prepare and contribute to regular reports and assist with special projects as needed.

• Consistently meet or exceed established Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).

Required Skills & Attributes:

• Strong leadership and coordination abilities with a hands-on, proactive approach.

• Excellent written and verbal communication skills.

• Highly organized, self-motivated, and adaptable to changing priorities.

• Ability to work effectively both independently and within a team environment.

• Comfortable working under pressure and managing multiple responsibilities simultaneously.

Qualifications & Experience:

• Bachelor’s degree in Facilities Management, Business Administration, or a related field preferred.

• Proficiency in Microsoft Office Suite, especially Word, Excel, and Outlook.