Regional Office Administrator

• 2 Position at Bryan Cave Leighton Paisner LLP

Legal Notice

We appreciate your interest in Bryan Cave Leighton Paisner LLP (“BCLP” or “the Firm”). The next step for exploring a career at BCLP is to submit your application. Your application will be based on the information that you provide to us on the application form and any resume or other information you provide to the Firm ("Application"). In submitting this Application, you agree to the following terms and conditions and that you have the required legal capacity to enter into and be bound by these terms and conditions. To the extent consent is legally required in the United States, Australia, Israel and Saudi Arabia, you also consent to the Firm processing your Application (including conducting pre-hiring and other checks), as set out below:

1. True, Complete and Correct Application: I certify that all the information furnished on this Application, and during the application process, is true, complete and correct to the best of my knowledge. I understand that any misrepresentation, falsification or omission of facts may result in refusal to hire or may result in my dismissal at any time regardless of when the false answer or omissions are discovered, if employed by, or am a partner in, the Firm.

2. Internal Review of Application: I understand that BCLP may share the information contained in this Application with Firm employees and select third parties for employment and administrative purposes and hereby consent to such transfer subject to my privacy rights (see Data Privacy Notice below).

3. Verification of References, Employment and Education: To the extent allowed by applicable laws, I authorize BCLP to conduct its own investigation, or use external providers to undertake investigation, of my references, employment history, education and social media, and further, authorize the references and prior employers I have listed to disclose to BCLP information related to my employment history and qualifications for the position for which I am applying, without giving me prior notice of such disclosure.

4. Background Checks: To the extent allowed by applicable laws I consent to BCLP conducting thorough background checks as part of its hiring process.

5. Equal Employment Opportunity: I understand BCLP is an equal employment opportunity employer and that BCLP strictly prohibits discrimination based on race, color, religion, national origin, age, military status, gender (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity, gender expression, marital status, mental or physical disability, genetic information, or any other basis protected by applicable law. I understand that BCLP also strictly prohibits harassment of applicants or employees based on any protected class or status.

6. Reasonable Accommodations/Adjustments: I understand that BCLP complies with all applicable laws respecting applications for employment, including consideration of unemployment status in making hiring decisions where appropriate. I understand that applicants with disabilities may be entitled to reasonable accommodation/adjustment under applicable laws. I will inform the Firm’s representative if I need an accommodation/adjustment to assist in completing this Application or to otherwise participate in the application process.

For U.S. Applicants Only:

7. At Will Employment: I recognize that this Application is not an offer of employment. I agree that if I am hired by the Firm, I will be an at-will employee, meaning that either the Firm or I may end the employment relationship at any time with or without cause or notice. I understand that only the Firm’s Chief Executive Officer and no other Firm manager, supervisor, or representative has authority to enter into any agreement for employment for any specified period of time, or to make any agreement contrary to the at-will employment relationship, and with respect to the Chief Executive Officer, any such agreements must be in writing and are subject to approval by the Firm's Board of Directors. I further understand and agree that, except for employment-at-will status, if hired, my wages, hours, working conditions, job assignment(s), and compensation rate(s) will be subject to change by the Firm.

8. Non-Solicitation and Non-Disclosure Agreements: I understand that if I am offered employment, I may be required to sign non-solicitation and non-disclosure agreements, as a condition of employment.

9. Salary History: I understand the Firm may inquire about my wage expectations but will not inquire about my wage history unless permitted by applicable law. I understand there are salary history bans in at least the following jurisdictions: California, Colorado, Connecticut, Delaware, Hawaii, Illinois, Maine, Maryland, Massachusetts, Missouri (Kansas City only), New Jersey, New York (statewide and Albany County, New York City, and Suffolk County), Ohio (Cincinnati and Toledo only), Oregon, Pennsylvania (Philadelphia only), Vermont, and Washington.

By choosing "Submit Application" I agree to the statements above and I also confirm that I have read and understood the Privacy Notice referenced below.

Data Privacy: BCLP complies with applicable data privacy laws. For details of your privacy rights (including the right to object, where applicable, to our processing of your Personal Information), please see our Privacy Notice . In particular:

• The BCLP Firm to which you are applying is responsible (i.e., it is the ‘Data Controller’) for the personal information it collects from you (see our Legal Notices for further details).
• Your personal information will be used for your recruitment and potential advancement in the organization, and also to comply with our legal and regulatory obligations. It will also be used for those other relevant purposes in our Privacy Notice, such as equal opportunities monitoring and reporting where legally permitted; and for the improvement of our recruitment and other business processes.
• We undertake pre-hiring checks of Partners and staff (including social media, regulatory and criminal records checks where legally permitted). We use external providers, and also undertake certain verifications ourselves. If you do not provide your personal information (or your consent to the checks where applicable), we will not be able to recruit you.
• We will share certain personal information with our international offices and select third parties, subject to appropriate safeguards.

If you have any questions or wish to exercise your privacy rights, please send a written and dated request to View email address on click.appcast.io.

Position(s) I am Applying for

Regional Office Administrator

At BCLP, we’ve built our firm on the foundations of thinking differently. Curious, inquisitive and unbound by tradition, we’re building change within our sector and beyond.
It starts with our people, which is why we are in need of a Regional Office Administrator (ROA) to lead the general administration and day-to-day operations of multiple offices, including annual budgeting, building and facilities management, and the delivery of effective administrative support. The position provides people leadership for Legal Practice Assistants, administrative staff, reception, general services, office coordinators, Regional Client Support Team(s), and Client Support Team Leads. The ROA partners with the Senior Director, Business Operations and Office Managing Partner(s) on office-related priorities and serves as a liaison to business services departments across the firm.

Key Responsibilities:

• Manage overall office operations, including staffing, onboarding new employees, and provide administrative leadership to obtain office goals.
• Manage and resolve problems as they arise.
• Establish and maintain effective day-to-day operating rhythms, including regular communication with office leadership and support teams, review of staffing and service needs, and timely escalation of operational risks and resource constraints.
• Foster positive relationships with attorneys and staff, assist with attorney onboarding and work with leadership across the firm to implement new firm strategies and efficiencies.
• Provide direct supervision, coaching, workload oversight, and performance management for Legal Practice Assistants, administrative staff, general services personnel, receptionists, office coordinators, and other legal support staff. Ensure expectations regarding attendance, workplace behavior, service quality, and working relationships are consistently met, and address gaps promptly.
• Collaborate with firm management to implement and communicate firm policies and procedures; recommend and implement policies, procedures, and strategies to maximize operational efficiency.
• Oversee day-to-day facilities management, including maintenance and repair, space planning; maintain relationships with the landlord, building management, and parking garages.
• Coordinate with the Office Managing Partner(s) to provide management support in the areas of attorney recruiting, retention, client billing.
• Develop, manage, and monitor annual operating, overtime, and capital budgets for assigned offices. Prepare budget assumptions and forecasts, track actual spending against budget, explain variances, identify cost-management opportunities, and review and approve office invoices and expense reimbursement requests in accordance with firm policy.
• Manage Legal Practice Assistant and administrative support assignments and staffing ratios to ensure attorneys and business professionals receive consistent support. Oversee workload allocation, PTO requests, backup coverage, schedules, timecard approvals, and identified issues involving work hours, capacity, service levels, or timekeeping practices.
• Manage the Regional Client Support Team operating model for assigned offices, ensuring consistent service delivery, appropriate staffing and coverage, balanced workloads, clear escalation paths, and alignment with firmwide client support standards and business priorities.
• Lead and develop Client Support Team Leads, including setting expectations, establishing priorities, monitoring team performance and service levels, facilitating cross-office coordination, resolving escalated service issues, and supporting effective communication and change management across the Regional Client Support Team.
• Lead workforce planning and the interviewing, selection, hiring, onboarding, training, development, engagement, and retention of Legal Practice Assistants, administrative staff, general services, reception, office coordination, and other assigned support teams. Manage the merit increase process, succession planning, employee development, and team-building activities for assigned locations.
• Identify performance strengths and weaknesses and provide feedback. Responsible for completing Touchstone meetings to document performance. Work with Regional HR Business Partner to address and document performance issues.
• Identify technical abilities/skills weaknesses and determine training needs. Rely on input from attorneys or internal clients as needed.
• In conjunction with HR and senior leadership, update job descriptions as staff roles evolve and change over time.
• Establish and maintain successful working relationships with attorneys, OMP(s) and Global Director of Operations to provide best resources to meet firm and client needs.
• Partner with Office Coordinator(s) in event planning activities
• Assist with office leasing, moves, space planning, design and build-outs, within assigned region in partnership with Senior Director, Business Operations and Facilities Director.
• Assist the firm with special projects as assigned.

Skills and Competencies:

• Ability to manage efficiently and effectively while maintaining good interpersonal relations
• Ability to deal professionally and communicate clearly and concisely both verbally and in writing with internal and external clients
• Ability to manage in a service organization within a rapidly changing environment
• Ability to recruit, motivate and retain staffing in a tight job market
• Ability to handle confidential information in a professional manner
• Ability to identify problems/issues and recommend and implement alternative courses of action
• Strong relationship building, decision-making, problem-solving and organization skills
• Proficiency with various computer software applications (including Microsoft Word, PowerPoint, and Excel)

Knowledge and Experience:

• Bachelor's degree in businessor related field preferred;
• 5+ years supervisory experience required
• Demonstrated experience managing office operations, annual budgets, facilities and building services, and multidisciplinary administrative or legal support teams
• 5 -7 years of experience with a law firm or other professional services firm strongly preferred
• Ability to travel up to 25%

Pursuant to the California, Colorado, and Washington pay transparency laws, BCLP is posting a reasonable estimate of a compensation range for this position. At the time of posting, the estimated California and Washington range is $170,000 to $205,000, and the Colorado range is $160,000 to $190,000. Actual compensation will be influenced by various factors, including but not limited to the level of relevant experience, skillsets, training, licensure and certifications, internal equity, market data, and other job-related factors permitted by law. The range is based on a full-timework schedule. Additional compensation may include an annual discretionary bonus.

At BCLP we understand the value of a workforce with diverse perspectives and experiences, and we believe people perform at their best when they can truly be themselves at work. We aim to create an inclusive environment where all our employees are valued, motivated and able to be themselves. In order to provide the best possible service to our robust client base, we are committed to recruiting, retaining, rewarding and developing our people with regard to their abilities and contributions and without reference to their background, gender, gender identity or expression, ethnic origin, age, religion, sexual orientation, socio-economic status, political belief, disability or any other applicable protected characteristic.

Signee to the United Nations’ Global LGBTQ* Standard of Conduct for Business
Named by Stonewall as a “Top Global Employer 2025”
BCLP has received a top score in the HRCF’s Corporate Equality Index for 19 years. On the 2023-2024 index we scored 95%.

BCLP is an equal employment opportunity employer. The Firm strictly prohibits discrimination against any applicant or employee based on race, color, religion, national origin, age, military status, gender (including pregnancy, childbirth, lactation or medical conditions related thereto), sexual orientation, gender identity, gender expression, marital status, mental or physical disability, genetic information, or any other basis protected by applicable law. The Firm also strictly prohibits harassment of applicants or employees based on any protected class or status. The Firm complies with all applicable federal, state and local laws respecting applications for employment, including consideration of unemployment status in making hiring decisions.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and applicable state law. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on BCLP. Please inform the Firm's personnel representative if you need accommodation to assist in completing this application or to otherwise participate in the application process.

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