Business Analyst

Job descriptionAs a Business Analyst on this team, you’ll be responsible for analyzing complex business operations and recommending solutions to align individual business functions with organizational goals. This role requires an expert-level understanding of the structure, policies, and operations of an organization, and recommends solutions to improve general business processes using lean or other methodologies, has a good understanding of process mapping, and overall planning. This team member is considered a subject matter expert in business analysis and will collaborate with one or several business units or functions to facilitate core IT activities, such as requirements gathering and analysis, process mapping and improvement, project planning and coordination, vendor and solution evaluation, stakeholder communication, testing and quality assurance, data analysis and reporting, and change management and training. Responsibilities• Actively and consistently support all efforts to simplify and enhance the user experience.• Collaborate with end users and management to define business requirements and functional specifications.• Work closely with project managers to deliver necessary documentation for software implementation.• Work with business stakeholders, analyze business operations, and recommend solutions to align individual business functions with organizational goals.• Understand the structure, policies, and operations of an organization, and recommend solutions to improve general business processes and planning.• Compile, analyze, interpret, and present complex data related to current and future operations.• Maps current and future business processes and operating procedures that can be encoded in software and used for training.• Ensure robust test plans are developed to support User Acceptance Testing. Serve as the IT owner of User Acceptance Testing.• Create reports, charts, graphs, and presentations to aid in proposing new strategies for successful business changes.• Develop project estimates by identifying phases and elements, personnel requirements, and costs.• Analyze external market dynamics and other data sources to assess trends and develop actionable insights and recommendations to management, via understanding of the business model and the information available for analysis.• May make recommendations for solutions or improvements that can be accomplished through new technology or alternative uses of existing technology.• Provide guidance and management advice that has a large impact on cost, efficiency, compliance, service, and quality.• Perform other duties as requested.