Strategic Customer Success Manager - Pharma SaaS
US Pharmacopeia
US Pharmacopeia in Rockville, MD is seeking a Senior Customer Success Manager to enhance post-sale engagement with the Medicine Supply Map. In this role, you will collaborate with pharmaceutical manufacturers and distributors to operationalize the platform, ensuring customer satisfaction and measurable outcomes. The ideal candidate has a Bachelor’s degree, at least three years of experience in customer success, and strong relationship management skills. This full-time position offers a competitive salary and comprehensive benefits. #J-18808-Ljbffr US Pharmacopeia
$127.1k - $156.55k
BioSpace is hiring a Senior Customer Success Manager located in Rockville, Maryland. This individual will engage with pharmaceutical manufacturers and distributors to optimize the Medicine Supply Map, ensuring high customer adoption and satisfaction. The role requires...Suggested- ...leading nonprofit organization is seeking a Strategic Account Manager to drive growth across academia, government, biotech, and pharma. This remote role entails significant... ...strategic account management and have a strong customer-first approach. Responsibilities include...SuggestedRemote work
$145k - $160k
Strategic Account Manager - Central Region Ready to shape the future of science... ..., government, biotech, and pharma. This is a remote position... ...remote environment with a customer‑first approach. Knowledge of... ...equivalent experience. Proven success in strategic account...SuggestedContract workRemote work- ...Executive to drive growth of their SIMS solution across DoD components. The ideal candidate should have over 12 years of enterprise SaaS sales experience, particularly within the defense sector, and a proven ability to navigate complex procurement processes. Responsibilities...SuggestedRemote jobFlexible hours
$127.1k - $156.55k
...Overview USP is seeking a dynamic Senior Customer Success Manager to join our Medicine Supply Map (MSM)... ...and executive leadership teams. Lead strategic account planning, including defining... ...or post‑sale roles, preferably within SaaS, data analytics, or supply‑chain solutions...SuggestedFull timeWorldwide$100k - $117.32k
...JOB SUMMARY The Customer Success Manager, Sales Products (CSM) is a senior individual contributor responsible for driving the strategic success, adoption, and revenue performance of Choice Business... ...hospitality, travel, loyalty, or SaaS‑related client onboarding...Work at officeRemote workWork from homeWorldwideHome officeNight shift- ...people are the core of our success. At Strategy, you'll join a... ...Role Overview As a Customer Success Manager (CSM) at Strategy, you will... ...is technically optimized, strategically adopted, and commercially... ...Technical Consulting - within a SaaS or enterprise software...Work at officeMonday to FridayShift work
$90k - $100k
...Overview ZoomInfo is looking to add a Customer Success Manager (CSM) to our Enterprise Customer Success... ...You’ll Do: Act as an extension of our strategic customers, being a proactive advocate... ...or sales experience in a competitive SaaS environment 2+ years working with Enterprise...Work at office3 days per week$125k - $250k
...together. We are seeking a Technical Customer Success Manager (Internally "Customer Success Manager"... ...to join our team. You will serve as a strategic advisor to empower leading... ...testing enterprise technology solutions (SaaS/PaaS). ~ Strong understanding of system...Work experience placementWork at officeLocal areaFlexible hours$123.1k - $186.3k
Role Description The Customer Success Manager (CSM) is a versatile expert responsible for ensuring... ...and business concerns, aligning them strategically with customer priorities, projects, and... ...expertise in Customer Success, SaaS platform use, or related fields. Strong...Work at officeFlexible hours3 days per week- ...transforms supply chains into a strategic advantage—advancing our... ...resilience. Trusted by 550+ global customers—including Fortune 500... ...federal government. Customer Success Manager - Government At Scale... ...development in a fast‑moving SaaS environment. What You’ll Do...Work at officeFlexible hours
$91.5k - $137.5k
Job Summary The Manager, Business Relationship Management (BRM) is... ...platforms. Duties Lead technology strategic and operational planning to... ..., effectiveness, and success. Other job duties as assigned... .... Advanced knowledge of the pharma commercialization process. Advanced...- ...Strategic Account Executive, Public Sector, Federal Defense and Security... ...As a Strategic Account Manager, you will be the focal point... ...-functional team across customer success, analytics, field marketing,... ...Qualifications ~5+ years of enterprise SaaS sales experience or...Full timeWork at officeRemote work
- salesforce.com, inc. is seeking a Customer Success Manager based in McLean, Virginia, to ensure high-value customers achieve a significant return on their investment. This role involves being the single point of accountability for the customer experience, driving adoption...
$123.1k - $186.3k
The Customer Success Manager (CSM) is a versatile expert responsible for ensuring that high‑value customers... ...business concerns and aligning them strategically with the customer's priorities.... ...expertise in Customer Success, SaaS platform use, or related fields. Strong...Work at officeRemote workFlexible hours3 days per week- A leading process automation technology firm is seeking a Technical Customer Success Manager to empower organizations to transform their work through innovative software applications. This role involves building relationships with customers, developing actionable plans...
- A technology solutions company located in McLean, VA is looking for a skilled Customer Success Manager. This role is pivotal in advising clients on utilizing our process automation platform, requiring a strong blend of consulting and technical expertise. The ideal candidate...Work at office
- ...Strategic Client Executive, Rx Solutions Our not-so-secret sauce. Award-winning, inclusive... ...MMA field offices regarding pharmacy management, from post-sale implementation to... ...pharmacy from PBM, carrier, consultant or pharma manufacturer perspective Focus and experience...Permanent employmentLocal areaNight shift
- ...Description Job Description Strategic Account Manager About the Company... ...supports more than 90,000 customers across a wide range of industries... ...are the foundation of our success. We're committed to hiring... ...in fire and life safety or SaaS environments, particularly...Contract workTemporary workWork at officeLocal area
- ...Customer Success Manager We're looking for a Customer Success Manager to drive engagement with a DHS customer and ensure they achieve maximum... ...solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently...For contractorsWork at office
- ...team with a growth mindset and a focus on delivering a top tier customer experience…designDATA is the place for you! Our ideal candidate... ...first step towards a rewarding career! Key Responsibilities Manage 8 to 10 client accounts with the support of a dedicated cross-functional...Contract workTemporary work
- ...Federal Customer Success Manager Job Locations US-MD-Home Office | US-VA-Home Office | DC Workplace Type Remote Category... ...solutions Analytical and Commercial Acumen - Connects SaaS metrics and value realization to renewal and growth Accountability...Local areaRemote workHome officeFlexible hours
$231.1k - $363.1k
Northrop Grumman Corp. (JP) is seeking a strategic leader to drive customer engagements in McLean, Virginia. This role involves leading multi-disciplinary teams, optimizing budget allocations, and establishing key performance indicators for pipeline growth. Candidates...- ZoomInfo Technologies LLC is seeking a Customer Success Manager to drive product adoption, retention,... ...by building strong relationships with strategic customers. You will advocate for customers... ...success or account management in a SaaS environment and will work in a hybrid...
$155k - $185k
Customer Success Manager - AI Platform - TS/SCI clearance with CI Poly Posted 1 day ago. Be among the first 25 applicants. Get AI-powered advice... ...measurable outcomes from our AI‑powered platforms through strategic guidance, technical coordination, and relationship...Full timeTemporary workImmediate start- ...accomplishing hard things, together. We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor to empower leading companies across many... ...a software product or platform, ideally in Saas/PaaS model (examples include workflow,...Work at officeLocal area
$167.5k - $263.2k
Northrop Grumman Corp. (JP) in Virginia is seeking a Senior Manager of Business Development to engage with the US Navy and... ...of Navy operations. Candidates should expect to lead strategic engagements, manage customer relationships, and support business pipeline...- ...You’ll Own Build and manage a net-new pipeline through... ...outbound outreach, strategic networking, and market... ...Series C+) and mid-market pharma Build proposals, scopes... ...For 8+ years of successful B2B enterprise sales experience... ...; enterprise SaaS, AI, or analytical platform...Contract workTemporary work
- ...major hospitals and health systems. This remote role requires travel about 40% to support key accounts across the United States. As a strategic partner, you will cultivate C-suite relationships, oversee renewals and expansions, and collaborate with product, sales, and...Remote work
- ...growth, retention, and renewals for top hospital and health system customers. The role is remote with ~40% travel and requires building... ...to maximize value from our healthcare solutions. As a strategic leader, you will own executive relationships, forecast renewals...Remote work
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