Intake Specialist - Master's

Intake Specialist - Master's

Job Category: Staff Requisition Number: INTAK008384

Posted: July 10, 2026

Full-Time

On-site

Schwartz Center 4423 N Ravenswood Ave Chicago, IL 60640, USA

Description

Do you want to apply your clinical skills to make an immediate impact in someone's life? Be the first connection in a Thresholds client's journey to mental health recovery as an Intake Specialist.

You will complete assessments with individuals interested in mental health services at Thresholds, meeting with clients, families, and providers in a variety of community-based settings throughout Chicago, including hospitals, nursing homes, specialized mental health rehabilitation facilities, or even a coffee shop. Each week, you will build rapport with new people, forming a short-term yet impactful relationship as you complete the IM+CANS and comprehensive service plan. While much of this role is autonomous, you will also work closely with a variety of Thresholds teams. Within the Intake team, you will collaborate with your colleagues and supervisor to determine the diagnostic impression and appropriate level of care for each individual. Additionally, you will partner with clinical programs to coordinate the transition of the client to the team's ongoing care.

Enjoy great work/life balance and a supportive culture that provides you with the tools and resources you need for the best client care. Opportunities for training and professional development, including clinical supervision, will deepen your knowledge and expand your clinical skills in harm reduction, trauma-informed care, and other evidence-based practices. This invaluable experience will strengthen your clinical writing skills and set you up for a variety of career paths and growth opportunities within our organization.

To succeed in this role, you need:

• Passion for mental health advocacy
• Effective communication and relationship-building skills
• Excellent clinical writing skills
• Strong time management and organization
• To be at least 21 years old
• A valid driver's license, current car insurance, and daily access to your own car

Education required for this role:

• Master's degree in Counseling, Psychology, Social Work, or closely related field

What sets Thresholds apart:

• Competitive pay - Salary Range: $59,100 - $62,100 annually Based on experience and licensure
• Generous PTO (9 federal holidays, 8 days of sick leave, 15-22 days personal and vacation)
• Dental insurance, vision insurance, choice of 4 medical insurance plans
• 403(b) retirement plan with 3% employer match
• Robust employee assistance program (EAP)
• Mileage reimbursement
• Cell phone reimbursement (up to $50/month)
• Public service loan forgiveness
• Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC)
• Reimbursement for professional licensure and license renewal

Thresholds is a mission-driven agency with a deep commitment to fostering an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency's mission.

One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago's 101 Best & Brightest Companies to Work For, several years in a row.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.