Pre-Sales Project Manager

Role Description

The position will be responsible for supporting in any pre-sales, account management activities, for planning, coordination and deployment of projects and solutions across the IoT Services industrial business segment. This will include:

• Qualification of partner/customer needs
• Supporting the preparation and presentation of technical and solution design proposals across the complete sales cycle
• Coordination and alignment of internal resources and project implementation with emphasis on timely achievement of program milestones and deliverables
• Interfacing directly with customers and partners in the field to manage, monitor and support positive outcomes

As our Pre-Sales & Customer Success, Project Manager, you’ll support HID’s success by:

• Preparing and giving technical presentations to explain to customers how company products and services map into their business problems
• Delivering relevant technical product presentations, demonstrations, workshops, and seminars
• Assisting in the closure of sales opportunities by demonstrating a complete understanding of and resolving questions regarding our solution, services, and training
• Aiding in the response to RFIs/RFPs
• Conducting site surveys and preparing solution design documents for prospective projects
• Leading the delivery & deployment of Pilot/POC projects
• Providing regular updates on project state and progress against plan to team
• Proactively identifying potential project risks and mitigation plans
• Actively participating in the product/solution roadmap and solution development process as the customer advocate & experienced user

Qualifications

• Bachelor's degree from four-year College or University, engineering degree preferred
• Candidates with an equivalent education plus relevant work experience may also be considered
• Experience working in a technology industry with an aptitude for understanding technical product details and specifications
• Experience supporting a global sales team as a product subject matter expert
• 5-7 years of experience selling disruptive SaaS and/or RTLS solutions to large organizations and technical decision makers
• Experience in designing solutions
• Excellent communication and technical skills to develop relationships with executive, operational and IT personnel throughout organizations
• Working knowledge of and experience in Real Time Location Systems (RTLS)
• Experience selling both hardware and software solutions
• Experience focusing on building solid and trusted relationships with customers
• Experience selling through system integrators and other distribution channels preferred

Benefits

• Competitive salary and rewards package
• Competitive benefits and annual leave offering, allowing for work-life balance
• A vibrant, welcoming & inclusive culture
• Extensive career development opportunities and resources to maximize your potential
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds