Business Development Representative

Business Development RepresentativeBoston, Massachusetts, United StatesWhen you join Exclaimer you will join a global award-winning SaaS provider with an exceptional revenue rate, ambitious growth plans, and an inclusive and outcomes-driven culture.Exclaimer is a high-growth SaaS company with 300+ colleagues across the UK, US, Europe, and Asia-Pacific. We promote a people-first culture built on fairness, inclusion, psychological safety, and continuous learning. As we evolve into a multi-channel platform for branded business communications, we offer employees the opportunity to shape the future of global communication—while growing their careers in a culture where curiosity, creativity, and accountability thrive.We're officially Great Place To Work Certified™Exclaimer has been recognised by Great Place To Work® for our culture of collaboration, trust, and growth. This certification reflects our commitment to creating an environment where every voice matters and people genuinely enjoy coming to work. See our accreditations to learn more: Great Place to Work® UK | Great Place To Work® USAAbout The OpportunityThe Business Development Representative (BDR) plays a crucial role at the start of the sales cycle, responsible for sourcing, qualifying, and generating new business through a variety of channels. As the first point of contact for many customers, they act as ambassadors for the company, working with prospects to understand their challenges and create and communicate value. As a Business Development Representative at Exclaimer, you'll sit at the front of our growth engine. You create pipeline. You open doors. You turn cold conversations into qualified opportunities.We are looking for someone looking to take their next step in their sales journey and the right candidate will have at least 6 - 12 months experience in a Business Development Representative position within a SaaS environment. If you feel that you are not currently getting the right level of support and development to progress towards a closing role despite being a top performer then this could be the right role for you.Key ResponsibilitiesGenerating new business opportunities through outbound activity including cold calling, email and LinkedIn outreachResearching target accounts and identifying key decision-makers and influencersBuilding multi-touch, multi-channel outreach sequences tailored to different personas and industriesBooking meetings with senior decision-makers using tools such as Nooks (parallel dialler)Clearly articulating Exclaimer's value proposition and qualifying interestHandling objections confidently and professionally to progress conversationsQualifying and following up inbound leads (MQLs) to assess fit, need and buying intentManaging and maintaining accurate pipeline data within our CRMMeeting and exceeding activity, meeting and pipeline generation targetsWorking closely with Account Executives to ensure smooth handovers, strong qualification and clear contextSharing feedback from prospects to help refine messaging and positioningSupporting the development of outbound strategy through testing messaging, experimenting with new approaches and contributing sales playsSkills, Knowledge, And ExpertiseExperience in a Business Development Representative role (~6-12 months)Confidence speaking to prospects over the phone and handling objectionsA results-driven mindset and focus on hitting and exceeding targetsA proactive approach to improving performance and developing your skillsResilience and persistence, with the ability to bounce back quicklyStrong organisation skills and the ability to manage your time effectivelyExperience using AI tools to improve productivity and outbound effectivenessA genuine interest in building a long-term career in salesAt Exclaimer, we're proud to offer a benefits package that reflects our commitment to supporting you professionally, personally, and wherever life takes you.Alongside competitive pay, you'll have access to generous paid time off, flexible working options including our XFlex programme and a "work from anywhere" allowance - plus enhanced leave for all new parents, regardless of gender, family structure, or path to parenthood. Our wellbeing offering includes comprehensive healthcare coverage, fully funded insurance and income protection, access to 24/7 virtual care, and mental health, legal and financial support through employee assistance programmes. We help you plan for the future with contributory retirement plans and savings support, and back your day-to-day wellbeing with perks like subscriptions to Calm and Blinkist, fitness and lifestyle credits, global travel assistance and a wide range of discounts. Wherever you're based, you'll find that Exclaimer's benefits are designed to help you thrive: at work and beyond.At Exclaimer, inclusion is more than a policy - it's part of who we are.We're proud to be an equal opportunity employer and welcome applications from people of all backgrounds, experiences, and identities. We consider all candidates fairly and without discrimination irrespective of ethnicity, race, religion, nationality, age, gender, marital status, disability, neurodivergence, caring responsibilities, sexual orientation, or gender identity. We're building a culture where everyone feels they belong and can thrive, and we'd love for you to be part of it. If you require any reasonable adjustments or support through the application or hiring process, please email the team in confidence via View email address on click.appcast.io to let us know.